Booth Clerk
About The Position
The Booth Clerk is responsible for a variety of tasks related to customer service and financial transactions. This includes verifying funds for check cashing, selling money orders, stamps, lotto, and scratchers, and processing MoneyGram transactions. The role also involves distributing employee equipment, paying out lottery winners, managing cashier tills, and closing out the "Big Bag" which includes all money, credit cards, vouchers, and checks. Additionally, the Booth Clerk handles phone inquiries, manages mail and faxes, processes NSF check payments, logs various payments, monitors lost and found, and assists with company marketing events.
Requirements
- Answer company telephone, transfer calls to requested departments, send and receive phone calls from all departments.
- Send and receive mail and receive and distribute faxes.
- Answer customer inquiries on: winning lotto #’s, prices on money orders, Moneygram, meat prices and orders.
- Contact police and other emergency agencies when needed.
- Receive N.S.F. check payments and log them in receipt book.
- Receive space rental money and log them in receipt book.
- Receive loss prevention payments and log them in receipt book.
- Monitor lost and found.
- Monitor Vallarta American Express card and log it in book.
- Hand out cigarettes sales to Front End Manager.
- Issue out vendor checks and issue and sign off employee checks.
- Help back office when needed.
- Help prepare coupons to be sent to clearing house.
- Make sure all cashier tills and safes are locked before closing booth.
- Assist and participate with Company marketing promotional events and programs as needed.
Nice To Haves
- Vallarta (Optional T-shirts, name badges, etc.)
Responsibilities
- Verify funds, customer telephone, and employment for check cashing.
- Sell Money Orders, Stamps, Lotto and Scratchers.
- Send and receive MoneyGram transactions.
- Distribute Employee Equipment (Optional T-shirts, name badges, etc.).
- Pay out Scratcher and Lotto winners.
- Count and verify all cashier tills; issue out and receive tills.
- Verify cashier tills to sales when cashiers close out their till and find errors if they do not balance.
- Monitor cashiers to ensure they do not exceed 15 minutes when balancing their till.
- Ask Front End Manager for Cashier readings.
- Separate tenders in each compartment after verifying cashiers tills.
- Close out "Big Bag" (all the money and credit card, vouchers, checks, etc.) by 11:00 pm.
- Verify all loans and change drawers at the beginning of shifts, during shift changes, and at the end of shifts.
- Pull out daily close out reports for Money Orders, MoneyGram, Lotto, Scratchers, etc.
- Answer company telephone, transfer calls, and send/receive phone calls from all departments.
- Send and receive mail and receive and distribute faxes.
- Answer customer inquiries regarding winning lotto numbers, prices on money orders, MoneyGram, meat prices, and orders.
- Contact police and other emergency agencies when needed.
- Receive N.S.F. check payments and log them in the receipt book.
- Receive space rental money and log it in the receipt book.
- Receive loss prevention payments and log them in the receipt book.
- Monitor lost and found.
- Monitor Vallarta American Express card and log it in the book.
- Hand out cigarettes sales to the Front End Manager.
- Issue out vendor checks and issue and sign off employee checks.
- Assist the back office when needed.
- Help prepare coupons to be sent to the clearing house.
- Ensure all cashier tills and safes are locked before closing the booth.
- Assist and participate with Company marketing promotional events and programs as needed.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
