Bookseller - Temporary

Barnes & Noble•Kansas City, MO

1d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports efficient store operations by maintaining attractive displays, unpacking and shelving deliveries, tidying merchandise, and serving customers at the register in a quick and friendly manner. Booksellers are expected to demonstrate reliable attendance, flexibility to help cover scheduling gaps when possible, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enjoyment of bookselling. The role involves learning the bookstore’s operational competencies, including using store technology, merchandising, register operation, receiving and shelving deliveries, locating products, assisting the café team when needed, and following loss-prevention and de-escalation procedures. Booksellers may be asked to support other stores in the wider Cluster when able and needed. As their knowledge and skills develop, Booksellers build expertise across the store’s book and product categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. They are expected to comply with company policies and procedures. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including availability that may accommodate early mornings, late evenings, weekends, and most holidays.
Positive, energetic, hardworking, and reliable approach to assigned tasks.
Supportive and considerate collaboration with colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain attractive store presentation, including merchandising, displays, and cleanliness.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use store technology and information tools, including BookMaster, to locate books and products.
Maintain book sections and backstock, and present books and other merchandise attractively.
Make effective book and product recommendations to customers.
Support sales objectives such as Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
Support the café team when needed.
Understand and follow loss-prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Help colleagues and fill scheduling gaps when able and responsive to store needs.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.

Benefits

Employee discount
Employee Assistance Program (EAP)
Sick pay
Paid time off, including paid maternity and parental leave, for eligible scheduled hours
Company-paid holidays for eligible scheduled hours
401(k) with company match for eligible scheduled hours
Transit benefits for eligible scheduled hours
Comprehensive medical, dental, and vision health benefits for employees scheduled 30 or more hours per week
Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week
Disability benefits for employees scheduled 30 or more hours per week
Life insurance for employees scheduled 30 or more hours per week
Tuition reimbursement for employees scheduled 30 or more hours per week