Bookseller - Temporary

Barnes & Noble•Gainesville, VA

2d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also helps maintain the store’s presentation and efficient operation by unpacking and shelving deliveries, tidying displays, and operating registers in a quick, friendly, and professional manner. Booksellers are expected to demonstrate reliable attendance, flexibility to help meet store scheduling needs, a positive and dependable approach to assigned work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. They receive training in store operations, technology, merchandising, customer service, receiving and shelving, product lookup, café support when needed, loss prevention, and de-escalation. The work involves prolonged standing, repetitive bending, lifting, and frequent walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they develop, they build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; stores are open early mornings through late evenings every day, including weekends and most holidays.
A positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate attitude toward colleagues.
A cheerful and helpful approach to customers.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort and efficiency using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform work involving prolonged standing, repetitive bending, lifting, and frequent walking.

Responsibilities

Welcome customers, answer questions, and help them find books and other products.
Maintain attractive store presentation and cleanliness, including merchandising and displays.
Unpack and receive deliveries, then shelve products accurately and efficiently.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use registers, computers, tablets, programs, BookMaster, and other information tools.
Support the café team when needed.
Follow loss prevention procedures, identify theft or problematic behavior, and seek support when appropriate.
Build knowledge of books across fiction, nonfiction, and children’s categories, as well as toys, games, hobbies, collectibles, music, movies, and Newsstand.
Maintain sections and backstock and make effective book and product recommendations.
Support sales objectives and promote products and initiatives such as Our Monthly Picks, Book of the Year, Membership, and preorders.
Maintain reliable and punctual attendance, and fill scheduling gaps when able.
Support colleagues and, when able and needed, work in other stores to support the wider Cluster.
Comply with company policies and procedures.