Bookseller - Temporary

Barnes & Noble • Boise, ID

2d • Onsite

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also supports the bookstore’s presentation and efficient operation by unpacking and shelving deliveries, maintaining displays, and operating registers in a quick, friendly, and professional manner.

Booksellers are expected to demonstrate reliable attendance, flexibility to help fill scheduling gaps, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. The position requires learning and performing bookstore operations, including using registers and other technology, merchandising books and other products, receiving and shelving deliveries, locating products with available information tools, assisting the café team when needed, and following loss-prevention and de-escalation procedures.

As experience develops, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales initiatives and new releases. Booksellers may work in other stores when able and needed to support the wider Cluster. With mastery of the role’s skills, Booksellers are expected to advance to Senior Bookseller and take on further challenges and growth opportunities. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs, including availability for a store that is open early mornings to late evenings every day, including weekends and most holidays.
• A positive, energetic, hard-working, and reliable approach to assigned tasks.
• Supportive and considerate conduct toward colleagues.
• Cheerful, helpful customer service.
• Aptitude and willingness to learn new skills and store knowledge.
• Ability to perform prolonged standing, repetitive bending, lifting, and substantial walking.
• Willingness to learn and become proficient in bookstore operational competencies.

Responsibilities

• Welcome customers, answer questions, and help them find books and other products.
• Maintain attractive store presentation, displays, cleanliness, and merchandising across books and other product categories.
• Unpack and receive deliveries, then shelve products accurately and efficiently.
• Operate registers quickly, reliably, and professionally.
• Use registers, computers, tablets, programs, BookMaster, and other available information tools.
• Locate books and products using personal knowledge, colleagues, BookMaster, and other information tools.
• Support the café team when needed.
• Understand and follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other products effectively.
• Make book recommendations and help customers with their shopping.
• Support sales objectives and initiatives, including Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance, be flexible when able to fill scheduling gaps, and support colleagues.
• Work in other stores when able and needed to support the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for employees scheduled to work 20 hours or more per week.
• Company-paid holidays for employees scheduled to work 20 hours or more per week.
• Transit benefits for employees scheduled to work 20 hours or more per week.
• 401(k) with company match for employees scheduled to work 20 hours or more per week.
• Comprehensive medical, dental, and vision benefits for employees scheduled to work 30 hours or more per week.
• Healthcare and dependent care spending accounts for employees scheduled to work 30 hours or more per week.
• Disability benefits and life insurance for employees scheduled to work 30 hours or more per week.
• Tuition reimbursement for employees scheduled to work 30 hours or more per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed