Bookseller - Temporary

Barnes & Noble•Glendora, CA

4d•Onsite

About The Position

A Barnes & Noble Bookseller welcomes customers, answers questions, and helps readers find appropriate books and products. The role also supports the bookstore’s daily operations by maintaining attractive displays, unpacking and shelving deliveries, and operating registers to provide quick, professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to assigned work, consideration for colleagues, cheerfulness with customers, willingness to learn, and enjoyment of bookselling. The position requires mastering operational competencies, including using store technology, merchandising, register operations, receiving and shelving deliveries, locating products with available tools and colleagues’ knowledge, assisting the café team when needed, and following loss-prevention and de-escalation procedures. As experience develops, Booksellers build knowledge of books and other store categories, maintain sections and backstock, make customer recommendations, and support sales objectives and new releases. Booksellers may work in other stores when able and when needed to support the wider Cluster. With demonstrated mastery, they are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. The listed starting hourly rate is $18.75. Benefits vary according to scheduled hours and location; the posting lists employee discounts, EAP, sick pay, paid time off and leave, company-paid holidays, transit, 401(k) with company match, health coverage, spending accounts, disability benefits, life insurance, and tuition reimbursement at applicable eligibility levels.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs; the store is open early mornings to late evenings every day, including weekends and most holidays.
Positive, purposeful, energetic, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful and helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.
Enjoyment of being a bookseller.

Responsibilities

Welcome customers, answer questions, and connect readers with appropriate titles and products.
Maintain attractive store presentation, displays, cleanliness, and product sections.
Unpack and receive deliveries and shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably.
Use registers, computers, tablets, programs, and other tools comfortably and efficiently.
Maintain book, gifting, toys, and other product-category merchandising and visual presentation.
Locate books and other products using personal and colleagues’ knowledge, BookMaster, and available information tools.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft and seek support for problematic behavior and store issues.
Build knowledge of fiction, nonfiction, children’s books, and other store categories, including educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Make book recommendations and help customers throughout varied sections.
Support sales objectives and products, including Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain sections and backstock effectively.
Fill scheduling gaps when able and support other stores in the Cluster when able and needed.
Comply with company policies and procedures.