Bookseller - Temporary

Barnes & Noble•West Jordan, UT

1d•Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find suitable books and products. The role also supports smooth store operations by unpacking and shelving deliveries, maintaining attractive displays, and operating registers with friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They are trained to use store technology, maintain merchandise presentation and cleanliness, operate registers, receive and shelve products, locate items using available information tools, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they gain experience, they develop knowledge across books and other store categories, maintain sections and backstock, recommend books, and support sales objectives and product launches. Booksellers who demonstrate mastery of the role are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including willingness to fill scheduling gaps when able.
A positive, purposeful, energetic, and reliable approach to assigned work.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.
Willingness and ability to support other stores in the Cluster when needed.

Responsibilities

Welcome customers, answer questions, and help customers find books and other products.
Maintain attractive store displays, merchandise presentation, and cleanliness.
Unpack and receive deliveries, then shelve merchandise efficiently and accurately.
Operate registers quickly, professionally, and reliably.
Use store technology and information tools, including BookMaster, to locate products and support store operations.
Support the café team when needed.
Follow loss-prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
Build knowledge of fiction, nonfiction, children's books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain store sections and backstock and present books and other merchandise attractively.
Make effective book recommendations to customers.
Support sales objectives and products, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
Maintain reliable and punctual attendance and, when able, help fill scheduling gaps.
Comply with company policies and procedures.