Bookseller - Temporary

Barnes & Noble • Davenport, IA

1d • Onsite

About The Position

A Bookseller is an integral member of the bookstore team, welcoming customers, answering questions, and helping readers find appropriate books and products. The role also helps keep the store attractive and running efficiently by unpacking and shelving deliveries, maintaining displays, and operating registers while providing professional, friendly customer service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and dependable approach to work, consideration for colleagues, cheerful customer service, and a willingness to learn. They receive training in the operational competencies of the role, including using store technology, merchandising, register operation, receiving and shelving products, locating items, supporting the café team when needed, and following loss-prevention and de-escalation procedures.

The work involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. As they develop, they build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales priorities. Booksellers who master the role are expected to advance to Senior Bookseller, with new challenges and growth opportunities. Employees must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store needs, including willingness to fill scheduling gaps when able.
• Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
• Considerate and supportive behavior toward colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and store knowledge.
• Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
• Ability to perform physical work involving prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

• Welcome customers, answer questions, and help connect them with books and other products.
• Maintain an attractive store presentation, including tidying displays and maintaining clean, well-presented merchandise sections.
• Operate registers quickly, reliably, and professionally.
• Support receiving and unpacking deliveries and accurately shelve products.
• Use store technology and information tools to find books and other products for customers.
• Support the café team when needed.
• Follow loss-prevention procedures and de-escalation techniques, identify theft or problematic behavior, and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain sections and backstock and present books and other products attractively.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and featured products, including Our Monthly Picks, Book of the Year, Membership, preorders, products, and new releases.
• Maintain reliable and punctual attendance and respond flexibly to store scheduling needs when able.
• Support colleagues and, when able and needed, other stores in the wider Cluster.
• Comply with company policies and procedures.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for employees scheduled 20 or more hours per week.
• Company-paid holidays for employees scheduled 20 or more hours per week.
• 401(k) with company match for employees scheduled 20 or more hours per week.
• Transit benefits for employees scheduled 20 or more hours per week.
• Comprehensive medical, dental, and vision benefits for employees scheduled 30 or more hours per week.
• Healthcare and dependent care spending accounts for employees scheduled 30 or more hours per week.
• Disability benefits for employees scheduled 30 or more hours per week.
• Life insurance for employees scheduled 30 or more hours per week.
• Tuition reimbursement for employees scheduled 30 or more hours per week.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed