Bookseller - Temporary

Barnes & Noble•Studio City, CA
•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports store presentation and efficient operations by unpacking and shelving deliveries, maintaining displays, and operating registers while providing professional customer service. Booksellers are expected to maintain reliable attendance, be flexible in responding to store scheduling needs, work positively and reliably, support colleagues, provide cheerful customer service, and remain willing to learn. The position involves learning and performing operational tasks such as using store technology, merchandising and maintaining product areas, processing transactions, receiving and shelving deliveries, finding products using available resources, assisting the café team when needed, and following loss prevention and de-escalation procedures. As experience grows, Booksellers build knowledge across books and other store categories, maintain sections and backstock, recommend products, and support sales initiatives and new releases. The role may involve working at other stores within the wider Cluster when needed and possible. Employees who demonstrate mastery of the role’s skills are expected to advance to Senior Bookseller. The position requires prolonged standing, repetitive bending, lifting, and extensive walking. The stated starting hourly rate is $18.75, depending on experience, seniority, geographic location, and other factors permitted by law.

Requirements

  • Reliable and punctual attendance for scheduled shifts.
  • Flexibility and responsiveness to store scheduling needs, including availability to fill gaps when able; stores are open early mornings through late evenings, including weekends and most holidays.
  • Positive, purposeful, energetic, hardworking, and reliable approach to assigned tasks.
  • Considerate and supportive teamwork, including willingness to help colleagues.
  • Cheerful, helpful customer service.
  • Aptitude and willingness to learn new skills and knowledge.
  • Comfort using registers, computers, tablets, programs, and other tools.
  • Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
  • Willingness to support the café team and learn store operational competencies.

Responsibilities

  • Welcome customers, answer questions, and help connect them with suitable books and products.
  • Maintain attractive store presentation by tidying displays and merchandising books and other products.
  • Unpack and shelve deliveries and maintain sections and backstock efficiently and accurately.
  • Operate registers quickly, competently, and reliably while providing professional customer service.
  • Use store technology and information resources, including BookMaster, to locate books and products.
  • Support the café team when needed.
  • Understand and follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or store issues.
  • Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
  • Make book and product recommendations to customers and support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, and new releases.
  • Maintain reliable and punctual attendance, respond flexibly to store scheduling needs when able, and support colleagues.
  • Comply with company policies and procedures.
  • Work in other stores when able and needed to support the wider Cluster.

Benefits

  • Employee discount
  • Employee Assistance Program (EAP)
  • Sick pay
  • Paid time off, including paid maternity and parental leave, for qualifying scheduled hours
  • Company-paid holidays for qualifying scheduled hours
  • 401(k) with company match for qualifying scheduled hours
  • Transit benefit for qualifying scheduled hours
  • Comprehensive medical, dental, and vision benefits for employees scheduled 30 hours or more
  • Healthcare and dependent care spending accounts for employees scheduled 30 hours or more
  • Disability benefits for employees scheduled 30 hours or more
  • Life insurance for employees scheduled 30 hours or more
  • Tuition reimbursement for employees scheduled 30 hours or more
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