Bookseller - Temporary

Barnes & Noble•Elk Grove, CA

About The Position

A Bookseller is an integral member of the bookselling team, welcoming customers, answering questions, and helping readers find suitable books and other products. The role also supports the efficient operation and attractive presentation of the store by maintaining displays, unpacking and shelving deliveries, and serving customers at the register. Booksellers are expected to be cheerful, helpful, reliable, flexible, supportive of colleagues, willing to learn, and enthusiastic about bookselling. Booksellers learn and perform operational duties using store technology and tools; maintain book, gifting, toy, and other product displays; process sales; receive and shelve deliveries; locate products using personal and colleagues’ knowledge and available information tools; support the café team when needed; and follow loss prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and extensive walking. Employees may support other stores in the wider Cluster when able and needed. As they gain experience, Booksellers build knowledge across fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand. They use that knowledge to maintain sections and backstock, make recommendations, help customers shop, and support sales objectives and new releases. With demonstrated mastery, Booksellers are expected to advance to Senior Bookseller. Employees must comply with company policies and procedures.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store needs, including filling scheduling gaps when able; the store operates early mornings through late evenings every day, including weekends and most holidays.
Positive, purposeful, energetic, hard-working, and reliable approach to assigned tasks.
Supportive and considerate conduct toward colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and knowledge.
Comfort using varied technology and tools, including registers, computers, tablets, and programs.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect readers with suitable titles and products.
Maintain an attractive, clean, and well-organized store and product presentation.
Unpack deliveries and shelve products accurately and efficiently.
Operate registers quickly, reliably, and professionally.
Use store technology and information tools, including registers, computers, tablets, programs, and BookMaster.
Maintain book, gifting, toy, and other product displays through merchandising and visual merchandising.
Locate books and other products using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft or problematic behavior and seek support as appropriate.
Build knowledge across store product categories and use it to maintain sections and backstock, assist customers, and make recommendations.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance, respond flexibly to store scheduling needs, and support colleagues.
Comply with company policies and procedures.
Support other stores in the wider Cluster when able and needed.