Bookseller - Temporary

Barnes & Noble•Conroe, TX

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find titles and products. The role also helps maintain attractive store presentation and efficient operations by unpacking and shelving deliveries, tidying displays, and operating registers with quick, friendly, professional service. Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. The position involves learning and performing operational tasks across the store, including technology use, merchandising, register operations, receiving and shelving products, product discovery, café support when needed, and loss prevention. As experience develops, Booksellers build knowledge across books and other store categories, maintain sections and backstock, make recommendations, and help advance sales priorities. The position may involve working in other stores when needed and when the employee is able. Booksellers are expected to comply with company policies and procedures and may advance to Senior Bookseller after demonstrating mastery of the role’s skills.

Requirements

Reliable and punctual attendance for scheduled shifts.
Flexibility and responsiveness to store scheduling needs, including the ability to fill scheduling gaps when able.
A positive, energetic, hardworking, and reliable approach to assigned tasks.
A supportive and considerate approach to colleagues.
Cheerful, helpful customer service.
Aptitude and willingness to learn new skills and acquire store knowledge.
Comfort using varied technology, including registers, computers, tablets, programs, and other tools.
Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with suitable books and products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Unpack and receive deliveries, then shelve products efficiently and accurately.
Operate registers quickly, competently, and reliably while providing professional customer service.
Use store technology, including registers, computers, tablets, programs, BookMaster, and other information tools.
Find books and other products accurately using personal knowledge, colleagues, BookMaster, and available information tools.
Support the café team when needed.
Follow loss prevention procedures and de-escalation techniques; identify theft and seek support for problematic behavior or issues.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand.
Maintain store sections and backstock and help customers shop across product categories.
Make effective book recommendations and share knowledge of sales priorities, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Maintain reliable and punctual attendance and be flexible in responding to store scheduling needs.
Support colleagues and contribute to the wider Cluster by working in other stores when able and needed.
Comply with company policies and procedures.