Bookseller - Temporary

Barnes & Noble • Orem, UT

1d • Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming customers, answering questions, and helping readers find books and other products. The role also supports the store’s presentation and day-to-day operations by maintaining displays, unpacking and shelving deliveries, and operating registers to provide quick, friendly, professional service.

Booksellers are expected to demonstrate reliable attendance, flexibility in responding to store scheduling needs, a positive and energetic approach to work, consideration for colleagues, cheerful customer service, and willingness to learn. They receive training in store operations and are expected to become proficient with registers and other technology, merchandising, receiving and shelving, product searches, café support when needed, and loss prevention and de-escalation procedures.

The position involves physical activity, including prolonged standing, repetitive bending, lifting, and extensive walking. Booksellers may also work at other stores when able and when needed to support the wider Cluster. With experience, they build knowledge of books and other store categories, maintain sections and backstock, make recommendations, and support sales objectives and new releases. As they master the role’s skills, Booksellers are expected to advance to Senior Bookseller. They must comply with company policies and procedures.

Requirements

• Reliable and punctual attendance for scheduled shifts.
• Flexibility and responsiveness to store scheduling needs; willingness to fill scheduling gaps when able.
• Positive, energetic, hard-working, and reliable approach to assigned tasks.
• Considerate and supportive conduct toward colleagues.
• Cheerful, helpful customer service and willingness to go out of the way to assist customers.
• Aptitude and willingness to learn new skills and acquire store knowledge.
• Ability to use varied technology, including registers, computers, tablets, programs, and other tools comfortably and efficiently.
• Ability to perform physical activity including prolonged standing, repetitive bending, lifting, and extensive walking.
• Willingness to support the café team when needed.
• Ability to understand loss prevention procedures and de-escalation techniques and seek support for theft, problematic behavior, or store issues.

Responsibilities

• Welcome customers, answer questions, and help them find appropriate books and other products.
• Maintain attractive store displays, cleanliness, book presentation, and visual merchandising across gifting, toys, and other product categories.
• Unpack and receive deliveries and shelve products efficiently and accurately.
• Operate registers quickly, competently, and reliably.
• Use registers, computers, tablets, programs, BookMaster, and other information tools to locate products and perform store tasks.
• Support the café team when needed.
• Understand and follow loss prevention procedures and de-escalation techniques; identify theft and problematic behavior and seek support as appropriate.
• Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and Newsstand products.
• Maintain store sections and backstock and present books and other products attractively.
• Make effective book recommendations and help customers with their shopping.
• Support sales objectives and initiatives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
• Maintain reliable and punctual attendance and, when able, fill scheduling gaps in response to store needs.
• Support colleagues and comply with company policies and procedures.
• Work in other stores when able and when needed to support the wider Cluster.

Benefits

• Employee discount.
• Employee Assistance Program (EAP).
• Sick pay.
• Paid time off, including paid maternity and parental leave, for eligible scheduled hours.
• Company-paid holidays for eligible scheduled hours.
• 401(k) with company match for eligible scheduled hours.
• Transit benefits for eligible scheduled hours.
• Comprehensive medical, dental, and vision benefits for eligible scheduled hours.
• Healthcare and dependent care spending accounts for eligible scheduled hours.
• Disability benefits for eligible scheduled hours.
• Life insurance for eligible scheduled hours.
• Tuition reimbursement for eligible scheduled hours.

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed