Bookseller - Temporary

Barnes & Noble•Minot, ND

1d•Onsite

About The Position

A Bookseller is an integral member of the Barnes & Noble bookselling team, welcoming and assisting customers, connecting readers with appropriate books and products, and helping maintain an attractive, clean, and efficiently run store. The role includes operating registers, receiving and shelving deliveries, maintaining displays, and providing professional customer service. Booksellers are expected to demonstrate reliable attendance, flexibility, a positive and helpful approach to work, consideration for colleagues, cheerful customer service, willingness to learn, and enthusiasm for bookselling. Booksellers are trained to use store technology and tools, merchandise books and other product categories, operate registers, receive and shelve products, locate items using store resources, assist the café team when needed, and follow loss-prevention and de-escalation procedures. The work involves prolonged standing, repetitive bending, lifting, and considerable walking. Booksellers may also support other stores in the wider cluster when able and needed. As their knowledge develops, Booksellers maintain sections and backstock, make book recommendations, help customers shop across a range of categories, and support sales objectives and featured products. The role offers a career path toward Senior Bookseller as skills and experience grow. Booksellers must comply with company policies and procedures.

Requirements

Maintain reliable and punctual attendance for scheduled shifts.
Be flexible and responsive to store scheduling needs, including the possibility of filling scheduling gaps.
Approach work positively and willingly, and perform assigned tasks purposefully, energetically, and reliably.
Be supportive and considerate of colleagues and consistently helpful to customers.
Show aptitude and willingness to learn new skills and knowledge.
Be comfortable and efficient using registers, computers, tablets, programs, and other tools.
Develop and demonstrate merchandising, visual merchandising, register operation, receiving, shelving, and product-location skills.
Understand loss-prevention procedures and de-escalation techniques.
Ability to perform prolonged standing, repetitive bending, lifting, and extensive walking.

Responsibilities

Welcome customers, answer questions, and help connect them with books and other products.
Maintain attractive store presentation, cleanliness, displays, and merchandising across books and other product categories.
Operate registers quickly, reliably, and professionally.
Receive and unpack deliveries and shelve products efficiently and accurately.
Use knowledge and store tools to locate books and other products for customers.
Support the café team when needed.
Follow loss-prevention procedures and use de-escalation techniques; identify theft or problematic behavior and seek support as needed.
Build knowledge of fiction, nonfiction, children’s books, educational toys and games, specialty games, hobbies and collectibles, music and movies, and newsstand products.
Maintain sections and backstock and present books in an interesting and attractive manner.
Make effective book and product recommendations to customers.
Support sales objectives, including Our Monthly Picks, Book of the Year, Membership, preorders, key products, and new releases.
Provide team support, including helping colleagues and, when able and needed, supporting other stores in the wider cluster.
Comply with company policies and procedures.