Bookkeeper

CU Answers • Grand Rapids, MI

4d

About The Position

Xtend is seeking a Bookkeeping Specialist for its Xtend Team to provide daily and stand-in bookkeeping services to credit union partners through Xtend Bookkeeping. The role supports evolving services related to exception processing and general ledger balancing, helping maintain accuracy, accountability, and financial integrity for credit union clients. Xtend is a Credit Union Service Organization owned by the credit union clients it supports and provides services including bookkeeping, back-office support, and contact center services.

The position works in a professional office building setting. Some assignments are conducted primarily in the office, while others may involve moderate to extensive travel as described in the job functions or qualifications. Xtend states that it will reasonably accommodate qualified applicants and employees with disabilities unless doing so would cause undue hardship.

Requirements

• High school diploma or equivalent.
• Exceptional attention to detail and accuracy.
• Ability to exercise discretion when handling sensitive or confidential information.
• Strong visual acuity for close-range, detail-oriented work.
• Excellent listening skills and ability to follow detailed verbal instructions.
• Professional, clear written and verbal communication skills.
• Manual dexterity and hand-eye coordination for repetitive data entry and precise document handling.
• Demonstrated initiative in expanding job knowledge, analytical skills, and understanding of credit union operations.
• Ability to communicate effectively verbally and in writing with superiors, colleagues, and individuals inside and outside the company.
• Ability to work effectively and maintain constructive working relationships with others.
• Ability to stand, sit, talk, hear, and use hands and fingers to operate a computer and telephone.
• Ability to see within normal vision range and use a keyboard and mouse.

Nice To Haves

• Associate degree in a business-related field or equivalent work experience.
• Experience with CUBASE.

Responsibilities

• Complete daily bookkeeping procedures for credit union clients in compliance with established policies and procedures.
• Post and balance journal entries for ACH, Share Draft, Credit Cards, ATM, and Corporate Statements.
• Prepare and deliver daily end-of-day reports reflecting general ledger status.
• Communicate with credit union staff via Zendesk and email to obtain reports and resolve daily transaction needs.
• Perform end-of-month close activities, including general ledger balancing and reconciliation reporting.
• Provide backup and peer coverage for other Bookkeeping Specialists as needed.
• Assist with stand-in service coverage when requested by credit unions.
• Complete special balancing projects approved by management.
• Perform Bookkeeping Associate duties for one credit union per quarter to maintain disaster recovery readiness.
• Complete required annual ACH processing training.
• Perform other duties as assigned.

Benefits

• Full medical coverage for the employee and dependents.
• Dental coverage for the employee and dependents.
• Vision coverage for the employee and dependents.
• PTO.
• Generous 401(k) matching program.
• Continuous learning through hands-on experience with CUBASE and other industry-leading tools.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED