Bookkeeper I

WestStar Bank•El Paso, TX

4d•Onsite

About The Position

Performs a wide variety of duties, including assisting the Bookkeeping Department in daily operations. This role involves processing various financial transactions such as chargebacks, large item notifications, ACH notices, and returns. It also includes reviewing stop payments and REG CC holds, processing check adjustments, and handling verification requests. The Bookkeeper I will also manage client and team member requests, maintain return mail files, distribute incoming mail, scan tickets, and review Automatic Funds Transfers. Cross-training on other Bookkeeping functions for backup support is also part of the role.

Requirements

1-year prior experience in a financial institution required.
Requires good computer skills to include Microsoft Word, Excel, and Outlook.
Ability to communicate effectively with client and team members.
Ability to adapt to changing circumstances, organize work, set priorities, and manage time.

Responsibilities

Process Chargebacks and Large Item Notifications
Review ACH Notice of Change (NOCs), Pre-notifications, and ACH Return Reason Codes.
Process ACH Return items to FED.
Review Stop Payments.
Review REG CC holds.
Process Check Adjustments.
Process verification of deposits and Social Security Administration requests.
Process special research for clients and team members.
Process team member requests via Synapsys.
Process client Q2 messages.
Maintain Return Mail files and perform maintenance on accounts.
Mail deceased letters.
Separate/distribute incoming mail/correspondence within Bank and Operations Center.
Scan Operations Center tickets using Silverlake Teller.
Review Automatic Funds Transfers (AFTs).
Cross train on other Bookkeeping functions to be available for backup support.
Other duties as assigned.