Booking Representative

Sparta Networking • Conway, SC

8d • Onsite

About The Position

Networking is hiring outgoing, customer-focused team members to help customers explore and book vacation packages. This isn't a traditional travel-agent position, and previous travel experience is not required. You'll work with customers by phone, walk them through available vacation options, answer questions, and help turn their interest into a completed booking. If you're comfortable talking with people, enjoy helping customers make decisions, and like the opportunity to earn commission, this could be a strong fit. This role combines customer service, reservations, and sales. You should be comfortable guiding a conversation and asking the customer to move forward with a booking.

Requirements

• Comfortable speaking with customers by phone
• Friendly, confident, and professional
• Willing to recommend products and ask for the sale
• Motivated by commission opportunities
• Reliable and able to maintain a consistent schedule
• Comfortable using computers and learning new software
• Accurate when entering customer and booking information
• At least 18 years old

Nice To Haves

• Previous travel experience is not required
• Experience in customer service, reservations, hospitality, call centers, retail, inside sales, tourism, hotels, or phone sales can be helpful but is not required.

Responsibilities

• Handling incoming customer conversations
• Reviewing vacation packages and available travel options
• Explaining pricing, promotions, dates, and package details
• Helping customers choose an option that works for them
• Completing new reservations and bookings
• Offering upgrades or additional package options when appropriate
• Updating existing reservations and customer information
• Entering booking details accurately into the system
• Answering general questions before and after a reservation
• Providing a positive customer experience from the first call through booking

Benefits

• Commission opportunities
• Weekly pay
• Paid training
• Multiple schedule options
• Ongoing coaching and support
• Opportunity for advancement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed