LN Concerts, Booking Coordinator

Live Nation EntertainmentNovi, MI
Hybrid

About The Position

The Tour Booking Coordinator will support the global touring booking team, which is responsible for booking and executing tours on a global scale. Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 620 million tickets sold annually and approximately 10,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 50,000 events annually for nearly 7,000 artists in 40+ countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect more than 1,200 sponsors with the 145 million fans that attend Live Nation Entertainment events each year.

Requirements

  • 4-year college degree or equivalent experience
  • Exceptional written and verbal communication skills
  • Must be able to work under pressure to meet strict deadlines.
  • Work well in a team environment
  • Ability to prioritize and meet deadlines
  • Excellent attention to detail
  • Ability to recognize organizational and define problems, collect information, establish facts, and implement innovative solutions.
  • Highly organized
  • Proactive work ethic
  • Strong computer skills: word processing, spreadsheets, PowerPoint, Salesforce, Concur
  • Ability to learn and efficiently use project management software/tools
  • Ability to juggle multiple priorities and to work in an environment that is constantly changing

Nice To Haves

  • 4-year college degree or equivalent experience is a plus.
  • Entertainment industry experience preferred.
  • Passionate about music and live experiences

Responsibilities

  • Assist in administration for tours of all sizes.
  • Gather and manage calendar avails and holds.
  • Organization of the Tour Routing file
  • Complete and distribute tour files like confirmations, contacts, and tech packs, with guidance
  • Manage tour files to ensure all essential documents are being properly archived.
  • Utilize TM1 and other systems to gather ticketing related data
  • Assist with industry and guest ticketing requests and serve as a liaison on site as needed.
  • Work with tour finance on various reporting and payment needs
  • Create reports as needed and distribute to pertinent internal and external stakeholders.
  • Update and maintain event budgets with supervision
  • Gather information and documents necessary for Tour Directors and Promoters to make decisions.
  • Review artist contracts per company guidelines.
  • Liaise with artists/agents/managers and related industry participants.
  • Proactively manage a busy and complex calendar
  • Schedule and coordinate meetings or other events as directed
  • Use sound judgment and carefully ascertain the nature of incoming phone calls, accurately records messages, address issues on your own, and transfer calls as necessary.
  • Follow up with callers regarding information requests.
  • Help organize critical work projects.
  • Prioritize with the Executive to make sure that all objectives are addressed and handled in a timely manner.
  • Directly coordinate, or coordinate with Travel Department, travel arrangements including flights, hotels, and car services as requested and create itineraries, including all confirmations and contact information for flights, hotel and transportation.
  • Updates itineraries and check for new information pertaining to travel.
  • Prepare and update office travel schedule.
  • Provide general administrative support and perform diversified administrative duties; prioritize, and manage projects with minimal supervision.
  • Run business related errands as requested by assigned executive.
  • Multitask in a fast-paced environment and remain organized, with attention to detail.
  • Other duties as assigned by management

Benefits

  • Medical, vision, dental and mental health benefits for you and your family, with access to a health care concierge, and Flexible or Health Savings Accounts (FSA or HSA)
  • Free concert tickets
  • Generous paid time off including paid holidays, sick time, and personal days
  • 401(k) program with company match
  • Stock reimbursement program
  • New parent programs including caregiver leave, plus fertility, adoption, foster, or surrogacy support
  • Career and skill development programs with School of Live, tuition reimbursement, and student loan repayment
  • Volunteer time off
  • Crowdfunding match
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