Booking Clerk (2026-0401)

Carewest Innovative Healthcare•Calgary, AB

2d•Onsite

About The Position

Carewest is seeking a passionate Booking Clerk to join their team. This role is responsible for scheduling relief/replacement staff and other key stakeholders across Carewest sites using ESP, Teams, and other assigned platforms. The successful candidate will be responsible for filling short and long-range shifts, liaising with other booking clerk team members and unit clerks, producing reports, and providing staffing forecasts. This position reports to the Executive Director, Workforce Optimization & Total Rewards.

Requirements

Grade 12 education.
A minimum of 1 year post-secondary training in secretarial arts or business administration.
Fluent with all Microsoft Office applications.
1 - 2 years of business experience, preferably in timekeeping or data input.
Excellent customer service skills.
Adherence to relevant privacy legislation and best practice including HIA, ATIA, POPA, and InfoCare Behaviours.
Ability to provide a suitable police records check and vulnerable sector screen (for new employees).
May need to provide immunization records for positions in certain environments.

Nice To Haves

Experience with scheduling software.
Knowledge of the health care business such as rotations, vacations, etc.

Responsibilities

Scheduling relief/replacement staff and other key stakeholders across Carewest sites.
Using ESP, Teams, and other platforms to schedule staff in a timely manner.
Receiving and placing calls/emails to fill short and long range shifts.
Liaising with other booking clerk team members and unit clerks to ensure shifts are filled in a timely manner.
Producing reports on request.
Providing staffing forecasts ad hoc.
Performing other related duties as required.