Booking Clerk/Secretary
About The Position
Come work as a Booking Clerk/Secretary with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for a Booking Clerk/Secretary to join the Ambulatory Care Clerical team at Vancouver General Hospital. Apply today to join our team! As a Booking Clerk/Secretary, you will provide scheduling/booking, clerical and reception functions for the area. Perform duties including scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information. Maintain client/patient charts entering data into a computerized system and updating statistics on client/patient attendance. Arrange for patient transportation. Provide clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software. Provide reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries. Answer and respond to phone messages or forwards callers to appropriate health care professional or other personnel. Maintain departmental equipment, supplies and filing systems. Perform timekeeping functions for designated staff as required.
Requirements
- Grade 12, two year’s recent, related experience or an equivalent combination of education, training and experience.
- Ability to deal with others effectively.
- Knowledge of medical terminology.
- Ability to communicate effectively both verbally and in writing.
- Ability to organize work.
- Ability to operate related equipment.
- Ability to keyboard at 40 w.p.m.
- Physical ability to carry out the duties of the position.
Responsibilities
- Provide scheduling/booking, clerical and reception functions for the area.
- Perform duties including scheduling and booking a variety of client/patient appointments and follow up visits, tests and referrals, maintaining appointment calendars for all designated physicians and/or other designated health care professionals, maintaining and printing daily schedules that integrate activities from various sites as needed, rearranging schedules to meet changing demands/requests and preparing and confirming client/patient information.
- Maintain client/patient charts entering data into a computerized system and updating statistics on client/patient attendance.
- Arrange for patient transportation.
- Provide clerical functions that include typing technical and non-technical materials proficiently utilizing a variety of computer software applications such as word processing, spreadsheet, database and presentation software.
- Provide reception services by greeting clients/patients and others and directing them to appropriate areas and/or responding to general inquiries.
- Answer and respond to phone messages or forwards callers to appropriate health care professional or other personnel.
- Maintain departmental equipment, supplies and filing systems.
- Perform timekeeping functions for designated staff as required.
Benefits
- Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
- Grow your career with employer-paid training and leadership development opportunities
- Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
- Award-winning recognition programs to honour staff, medical staff and volunteers
- Access to exclusive discount offers and deals for VCH staff
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
