Booking Clerk

Hamilton Health SciencesHamilton, ON
Onsite

About The Position

The Booking Clerk provides clerical and administrative support to patients, families, and those providing service and/or care. This role functions according to the job description for Booking Clerk and specifically supports the Cardiometabolic Center of Excellence (Cardiometabolic Clinic at the Hamilton General Hospital). Responsibilities include registration, scheduling, database entry, coordinating internal and external communication, coordinating and supporting ambulatory clinic services, and performing other clerical functions as required. Tasks also require using various computer programs, including EPIC, Meditech (CWS, ORM), and MiReq. The Booking Clerk will work with an interdisciplinary team including nursing, allied health, physicians, and learners.

Requirements

  • Grade 12 or equivalent
  • Graduate of community college secretarial or office administration program or equivalent office experience
  • Medical Terminology Certificate 1 and 2, subject to testing
  • Keyboarding 40 wpm, subject to testing
  • Ability to use Meditech software/modules (i.e. Community Wide Scheduling, Patient Care Inquiry, ORM and Order Entry) is required and subject to testing
  • Ability to use computer applications: Microsoft Office (i.e. Word, Excel, Outlook) is required and subject to testing
  • Demonstrated effective communication, organizational, and interpersonal skills within an interdisciplinary team
  • Demonstrate ability to sit for long periods, repetitive reaching and repetitive bending
  • Commitment to a safe work environment and adherence to regulated safety activities
  • Commitment to Hamilton Health Sciences' mission, vision, and values
  • Understanding of privacy and confidentiality policies

Responsibilities

  • Registration
  • Scheduling
  • Database entry
  • Coordinating internal and external communication
  • Coordinating and supporting ambulatory clinic services
  • Performing other clerical functions as required
  • Using various computer programs, including EPIC, Meditech (CWS, ORM), and MiReq
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