Book Department Staff (Full-Time) Flagstaff

Bookmans Entertainment ExchangeFlagstaff, AZ
Onsite

About The Position

Responsible for leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance. To apply knowledge of books to buying, processing, and selling; continuously incorporating positive customer focused strategies. Staff prices, sorts, stocks, and merchandises all areas of the department, as well as works at the Incoming Merchandise/Trade counter buying and pricing merchandise.

Requirements

  • Excellent communication, leadership, and customer service skills.
  • Patience, kindness, problem-solving skills, and the ability to work with diverse communities and customer needs.
  • Professional telephone skills.
  • Ability to adapt to a flexible working schedule to include early mornings, evenings, mid-shifts, and weekends.
  • Diverse book knowledge.
  • Understanding of the pricing, trading, and discount systems at Bookmans.
  • Motivated to learn how to buy/process/sell books.
  • General knowledge of products sold at Bookmans.
  • Knowledge of store sections and layout.
  • Ability to work independently with guidance and direction from the Book Department Supervisor/Lead and Store Management.
  • Ability to use reference materials.
  • Must be able to conduct oneself in a civil, professional, and respectful manner at work.

Responsibilities

  • Leading and promoting a customer-friendly store atmosphere by providing exceptional customer assistance.
  • Applying knowledge of books to buying, processing, and selling.
  • Continuously incorporating positive customer focused strategies.
  • Pricing, sorting, stocking, and merchandising all areas of the department.
  • Working at the Incoming Merchandise/Trade counter buying and pricing merchandise.
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