Boiler Service Development Manager

Mesa Energy Systems • Phoenix, AZ

1d

About The Position

The Boiler Service Development Manager is responsible for the overall growth, profitability, operational performance, and strategic development of Mesa Energy Systems' Boiler Services business. The position leads the Boiler Services department and oversees business development, customer relationships, project execution, technician management, financial performance, and operational excellence.

The manager develops relationships with new and existing clients and identifies opportunities involving boiler maintenance agreements, repair services, emergency response, combustion services, burner upgrades, controls integration, retrofit and capital replacement projects, and energy-efficiency solutions. The role is accountable for annual sales and profitability objectives and the successful execution of boiler-related service and project activities.

Working with branch leadership, operations teams, sales personnel, and field technicians, the manager expands the business's market presence, delivers customer service, maintains safe work practices, and develops scalable processes for departmental growth.

Requirements

• High school diploma.
• At least 5 years of experience in the boiler industry, including service, operations, project management, sales, and leadership responsibilities.
• At least 5 years of experience leading teams, departments, projects, or business units.
• Strong knowledge of boiler systems, combustion systems, burner management controls, steam systems, and hot water systems.
• Demonstrated success in business development and technical sales.
• Excellent leadership, communication, presentation, and interpersonal skills.
• Proficiency in Microsoft Office Suite, including Word, Excel, Outlook, and Project.

Responsibilities

• Prospect for new clients and develop relationships with facility managers, chief engineers, property managers, asset managers, contractors, consulting engineers, and industrial end users.
• Maintain and expand relationships with existing boiler service customers.
• Prepare and present proposals, estimates, service agreements, and project quotations.
• Meet annual sales goals, market-growth targets, and profitability objectives.
• Lead the daily operations of the Boiler Services department.
• Manage departmental workload, scheduling priorities, manpower utilization, and resource allocation.
• Ensure department operations are safe, efficient, and profitable.
• Manage boiler service and project activities from proposal through completion.
• Review labor hours, material costs, subcontractor expenses, and overall project profitability.
• Directly supervise Boiler Services technicians and support personnel.
• Recruit, hire, onboard, train, mentor, and develop boiler service personnel.
• Conduct performance evaluations and ongoing coaching discussions.
• Ensure compliance with EMCOR and Mesa safety procedures, policies, and standards.
• Develop and manage departmental budgets, forecasts, and performance metrics.
• Monitor departmental revenue, gross margin, labor productivity, backlog, and profitability.

Benefits

• Competitive salary and benefits package.
• Medical coverage.
• Dental coverage.
• Vision coverage.
• Health savings and flexible spending accounts.
• Life insurance.
• Disability coverage.
• 401(k) Savings Plan.
• College Coach.
• Employee assistance program.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED