Boiler Service Technician

Indeck Power Equipment Company•Wheeling, IL

11d

About The Position

INDECK Power Equipment Company is recruiting a full-time Service Technician to start up, troubleshoot, repair, and perform preventative maintenance on industrial water tube and fire tube boilers. The position reports to the Service Manager and requires significant travel throughout North America. The technician performs field service, including emergency boiler service, mechanical, electrical, and combustion troubleshooting and repairs. The role also involves operating field instruments, interpreting equipment manuals, diagnosing problems, replacing or repairing parts, testing and adjusting equipment, and maintaining customer satisfaction through clear communication about service work and outstanding issues. Technicians recommend repairs, report faulty operations or unusual situations to supervision, comply with OSHA safety and health rules, and manage assigned work to meet schedules and customer expectations. The technician may train customers and help develop boiler operating procedures. Job documentation includes service reports, certificates of completion, customer training forms, and punch lists. Candidates need industrial boiler or electrical/mechanical experience, with at least two years of related service or maintenance experience involving industrial machinery with PLC control systems.

Requirements

High School Diploma or equivalent.
Technical training and industrial boiler or electrical/mechanical experience.
At least 2 years of related experience servicing or maintaining industrial machinery with PLC control systems.
Combustion and mechanical proficiency to troubleshoot problems.
Familiarity with, or ability to learn, industrial PLC control systems.
Detail-oriented approach.
Good math, writing, and communication skills.
Excellent computer skills.
Ability to read and comprehend simple instructions, correspondence, and memos.
Ability to apply commonsense understanding to carry out detailed written or oral instructions.
Ability to properly handle confidential information and records.
Ability to analyze information to identify potential problems or discrepancies.
Highly motivated and able to work independently.
Ability to handle adverse situations professionally.
Significant travel in North America is required.

Nice To Haves

Fireye E-100 experience.
Honeywell 7800 experience.
Allen Bradley logic experience.

Responsibilities

Start up, troubleshoot, repair, and maintain a wide range of industrial boilers.
Provide emergency field service for boilers.
Perform mechanical, electrical, and combustion troubleshooting and repair of industrial boilers in the field.
Read and interpret equipment manuals to perform start-up, maintenance, and repairs.
Diagnose problems, replace or repair parts, test equipment, and make field adjustments.
Operate and maintain field instruments to perform job functions.
Maintain a high level of customer satisfaction while in the field.
Keep customers informed about the service provided and outstanding issues.
Recommend repairs to customers as necessary.
Detect faulty operations and defective material, and report them or other unusual situations to proper supervision.
Comply with OSHA safety and health rules.
Manage assigned work to meet schedules and customer expectations.
Provide training and assist customers in developing boiler operating procedures.
Compile job documentation, including service reports, certificates of completion, customer training forms, and punch lists.