Bodyshop Coordinator

ALLEN TURNER AUTOMOTIVE • Auburn, AL

4d • Onsite

About The Position

We are seeking a highly organized and detail-oriented Collision Center Coordinator to serve as the primary administrative and customer-facing support for our Collision Center. This is an elevated receptionist role that plays a critical part in daily operations, requiring strong communication skills, technical ability, and experience in automotive systems.

Requirements

• Strong organizational and multitasking skills
• Excellent customer service and communication abilities
• Close attention to detail and accuracy
• Strict confidentiality in handling customer, insurance, and business information, ensuring compliance with company policies and legal regulations.

Nice To Haves

• Prior experience in a Collision Center or automotive service environment
• Experience using a Dealer Management System (DMS)
• Working knowledge of Microsoft Excel, including basic spreadsheets and data entry

Responsibilities

• Greet and assist customers in person and over the phone in a professional manner
• Schedule and manage repair appointments
• Open, book, and maintain Repair Orders (ROs)
• Post invoices accurately and in a timely manner
• Ensure all payments are properly collected and processed
• Maintain accurate customer and vehicle records within the DMS
• Communicate effectively with technicians, estimators, and management
• Support overall workflow efficiency within the Collision Center

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed