Body Shop Receptionist

Plantation Ford • Plantation, FL

8d • Onsite

About The Position

Plantation Ford is looking for a friendly, organized, and customer-focused Body Shop Receptionist to be the first point of contact for customers visiting or calling our Collision Center. If you enjoy providing exceptional customer service, thrive in a fast-paced environment, and are looking for opportunities to grow your career in the automotive industry, we'd love to meet you.

Requirements

• Customer service or receptionist experience required.
• Strong communication and interpersonal skills.
• Excellent organizational skills with strong attention to detail.
• Comfortable using computers, Microsoft Office, and dealership software.
• Ability to multitask in a fast-paced environment.
• Positive attitude, professional appearance, and a team-first mindset.

Nice To Haves

• Previous automotive dealership or collision center experience preferred.

Responsibilities

• Welcome customers and visitors with a professional, friendly attitude.
• Answer and direct incoming phone calls efficiently.
• Schedule appointments and assist with customer inquiries.
• Maintain accurate customer records and update information in dealership systems.
• Assist the Body Shop team with administrative and clerical tasks.
• Prepare, organize, and file repair orders and related documentation.
• Communicate effectively with customers, insurance representatives, and internal departments.
• Process payments and maintain a clean, organized reception area.
• Support the Collision Center team to ensure an exceptional customer experience.

Benefits

• Competitive pay
• Medical, dental, and vision insurance
• Paid time off and paid holidays
• Employee discounts on vehicles, parts, and service
• Career advancement opportunities within the dealership
• Supportive, team-oriented work environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed