Body Shop Office Assistant

Fox Negaunee Chevrolet GMC•Negaunee, MI

19h•Onsite

About The Position

Join our dynamic team at Fox Negaunee Chevrolet GMC as a Full Time Body Shop Office Assistant in Negaunee! This role offers a vibrant work environment where you can develop valuable skills in a busy body shop setting. You will play a crucial role in ensuring smooth operations and customer satisfaction at our onsite facility. Collaborate closely with skilled technicians and provide exceptional support to our valued clients, making each day both challenging and rewarding. Your contributions will directly impact the shop's success, allowing you to grow professionally in the automotive management industry. If you seek an opportunity to enhance your administrative and customer service skills while being part of a dedicated team, this position is ideal for you. You will receive great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Paid Time Off, and Employee Discounts. Don’t miss the chance to contribute to a well-respected company that prioritizes excellence in the heart of Negaunee.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Experience and desire to work with technology to drive an exceptional customer experience.
Excellent communication, organization, and follow-up skills.
Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to write simple correspondence.
Ability to read and comprehend simple instructions, short correspondence, and memos.
Ability to set and achieve targeted goals.
Ability to multi-task, prioritize, and manage time effectively.
High energy and positive attitude.

Nice To Haves

Knowledge of vehicle repairs is a bonus.

Responsibilities

Greeting customers and determining the nature of their visit.
Answering incoming phone calls.
Assisting callers or individuals or taking a thorough message.
Communicating with callers and visitors in a professional, friendly, and efficient manner.
Communicating messages to the appropriate parties in a timely manner.
Typing memos, correspondence, reports, and other documents.
Assisting service customers during the morning and evening service rush whenever possible.
Assisting with clerical duties as requested.
Maintaining a professional appearance.
Assisting in documentation of supplemental repairs as needed.
Documenting incoming vehicles.
Processing repair orders.
Maintaining organized records.
Communication with technicians and service advisors.
Handling inventory management, such as tracking parts and supplies needed for repairs.
Basic administrative duties, including filing paperwork and responding to emails.
Scheduling appointments for vehicle repairs.