Body Shop Manager - Indianapolis, IN
Integrity Placement Group•Indianapolis, IN
•Onsite
About The Position
Our client is seeking an experienced Body Shop Manager to oversee daily collision repair operations, lead a team of technicians and support staff, and drive department profitability. The ideal candidate combines strong leadership with collision repair knowledge and a commitment to quality workmanship, efficient production, and exceptional customer service.
Requirements
- Previous body shop or collision center management experience
- Strong knowledge of collision repair processes, estimating, production scheduling, and quality control
- Experience working with insurance companies and managing repair estimates, supplements, and claims
- Proven ability to lead, coach, and develop technicians, estimators, and administrative staff
- Understanding of department profitability, labor efficiency, expense control, and performance metrics
- Strong communication, organizational, and customer service skills
- Familiarity with collision estimating and shop management software, such as CCC ONE, Mitchell, or Audatex
- Valid driver’s license
Nice To Haves
- I-CAR or other relevant collision repair certifications preferred
Responsibilities
- Oversee daily body shop operations, including estimating, repair planning, production, and vehicle delivery
- Recruit, train, coach, and manage body shop employees
- Assign work and monitor repair progress to maintain efficient workflow and timely completion
- Review estimates and supplements for accuracy and completeness
- Maintain relationships with insurance representatives, vendors, and customers
- Monitor department sales, profitability, productivity, and operating expenses
- Coordinate parts ordering and availability to minimize repair delays
- Ensure repairs meet manufacturer procedures, quality standards, and applicable safety requirements
- Keep customers informed throughout the repair process and resolve concerns professionally
- Maintain a clean, organized, and safe shop environment
- Identify opportunities to improve operations, grow business, and increase customer satisfaction
Benefits
- Performance-Based Bonus Program
- Medical, Dental & Vision Insurance
- 401(k) with Company Match
- Paid Time Off (PTO)
- Paid Holidays
- Employee Vehicle Purchase Program
- Employee Discounts
- Career Advancement Opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
