Body Shop Estimator - Portland OR

RWC Group - Portland•Portland, OR

About The Position

We’re looking for a skilled and detail-driven Body Shop Estimator to join our team. In this role, you’ll be the critical link between customers, insurance partners, and the repair team—ensuring accurate estimates, efficient workflows, and an exceptional customer experience. If you take pride in precision, thrive in a fast-paced environment, and want to be part of a high-performing team, this is an opportunity to grow your career with a respected and stable organization.

Requirements

Proven experience as an estimator in a collision or heavy-duty truck repair environment
Strong knowledge of repair processes, parts, and labor standards
Experience working with insurance carriers and negotiating claims
Proficiency in estimating software (ISIS, CCC ONE, Mitchell, or similar)
High attention to detail with a commitment to accuracy
Ability to prioritize, multitask, and perform under deadlines
Professional communication skills and a customer-first mindset

Responsibilities

Inspect and assess vehicle damage (structural, body, mechanical, and interior)
Create accurate, comprehensive repair estimates using industry-standard systems
Determine repair vs. replace decisions with a focus on safety, cost, and OEM standards
Partner with technicians and shop leadership to ensure repair accuracy and efficiency
Communicate directly with insurance adjusters to negotiate and finalize estimates
Manage total loss evaluations and determine salvage value when applicable
Track estimates from initial write-up through completion to ensure profitability and cycle time goals
Deliver clear, professional communication to customers throughout the repair process