Body Shop Estimator

Conway Heaton Inc•Bardstown, KY

2d•Onsite

About The Position

We are seeking an experienced and dedicated Body Shop Estimator to lead our collision repair department. In this role, you will be responsible for overseeing all aspects of body shop operations to ensure high-quality repairs, customer satisfaction, and an efficient workflow. By working at a Ford dealership, you can be a part of a brand that honors the past, and is invested in the future. Join the Ford Family where we value service to each other and the world as much as to our customers!

Requirements

Proven experience in a body shop or a similar automotive role
High School diploma or GED
Thorough knowledge of collision repair techniques and industry standards
Proficiency in estimating software and dealership computer systems
Ability to handle multiple priorities and meet deadlines in a fast-paced environment
Knowledge of auto insurance and the insurance claims process
Valid driver's license and a clean driving record

Nice To Haves

certification in automotive repair preferred
I-CAR certification preferred

Responsibilities

Ensure all vehicles are repaired to industry standards and customer expectations
Maintain strong relationships with insurance adjusters and customers
Oversee inventory management and ordering of parts and supplies
Implement and enforce safety protocols and compliance with regulatory requirements (OSHA, hazardous waste disposal, etc.)
Prepare and manage the body shop budget and financial reports
Provide fair estimates of the cost of parts and time required for body work
Monitor the maintenance of paint booths, frame straightening equipment, and other fixed assets
Conduct periodic spot checks of completed jobs to maintain high-quality service
Forecast goals and objectives for the department and work with the team to meet them
Handle customer inquiries and complaints, striving for exceptional customer service
Stay up-to-date on industry trends and advancements, implementing new techniques and technologies