Body Shop Estimator

Lithia & Driveway•Phoenix, AZ

2d•$65,000 - $95,000

About The Position

Are you a motivated, customer-focused professional looking for your next great opportunity? Join the team at Bell Road Toyota , where we believe our people are the key to our success. We’re not just a body shop — we’re a team that values culture, teamwork, and the individual contributions that drive exceptional results. Why Join Us? Heavy foot traffic and consistent work volume Ongoing training and development opportunities Top industry pay and commission potential Career growth and promotion opportunities for high performers Experienced management team dedicated to mentoring and supporting you Positive, team-oriented culture where employees thrive

Requirements

Minimum 2 years of estimating experience in an auto body or collision repair shop
Strong customer service skills and a genuine desire to help others
Ability to multitask and manage multiple repair jobs efficiently
High attention to detail and accuracy in estimates
Excellent written and verbal communication skills
Valid driver’s license and acceptable driving record
High School graduate or equivalent, 18 years or older required.
We are a drug-free workplace.
We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.

Nice To Haves

Background in sales or customer-facing roles preferred

Responsibilities

Answer incoming calls promptly and professionally in accordance with company standards.
Greet customers with a friendly, professional attitude and identify their vehicle concerns.
Conduct vehicle walkarounds to assess damage and repair needs.
Create accurate estimates using CCCOne systems.
Prepare detailed repair orders using ProfitNet and ADP systems.
Communicate repair recommendations, costs, and timelines to customers.
Obtain customer approval for repair work, including supplemental repairs.
Dispatch repair orders to technicians following department policies and cost-control procedures.
Maintain consistent communication with customers regarding repair status.
Process payments and deliver repaired vehicles promptly and professionally.