Body Shop Estimator / Adjuster - Newark Collision

HERTRICH Family of Automobile Dealerships • Newark, DE

1d • Onsite

About The Position

The all-new Hertrich Collision Center is now hiring an experienced Body Shop Estimator to join our team. At Hertrich, we meet customers during stressful moments-right after an accident. Our mission is to turn that experience into a positive, supportive, and professional process. If you take pride in helping people and delivering top-tier service, this is the role for you. Hertrich Family of Dealerships is a third-generation, family-owned company with 24 Dealerships, 15 Collision Centers, and 18 Automotive Brands. We proudly support 90+ local charities and are committed to employee growth and success.

Requirements

• 3+ years of collision estimating / insurance adjusting experience
• Strong customer service and communication skills
• Ability to work in a fast-paced, high-volume environment
• Knowledge of repair procedures and insurance processes
• Organized, detail-oriented, and dependable
• Computer proficiency required
• Valid Driver's License with good driving record
• High School Diploma or GED

Nice To Haves

• additional training a plus

Responsibilities

• Greet customers and vendors with professionalism and care
• Inspect damaged vehicles and create accurate repair estimates
• Prepare detailed reports and calculate parts/labor costs
• Work directly with insurance companies and adjusters
• Keep customers updated throughout the repair process
• Process paperwork and ensure accurate system entries
• Manage workload and prioritize multiple repair jobs
• Build strong relationships with customers and partners

Benefits

• Competitive Pay Plan (based on experience)
• Medical, Dental, Vision & Life Insurance
• Short & Long-Term Disability Options
• 401(k) with Employer Match
• Paid Vacation, Holidays & Sick Time
• Employee Vehicle Purchase Discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED