Body Shop Estimator

Housby Mack, Inc.•Des Moines, IA

3d•Onsite

About The Position

The Body Shop Estimator is responsible for delivering accurate, timely repair estimates and exceptional customer service. This role involves assessing damaged vehicles, developing detailed repair estimates, nurturing customer relationships, and maximizing revenue by leveraging all available product lines. The position requires strong communication skills, a dedicated work ethic, and the ability to work flexible hours. Housby, a family-owned business with over 50 years of experience, offers a flexible environment, competitive compensation, and a culture that promotes growth and celebrates success.

Requirements

Strong understanding of all phases of a Body Shop operation.
3-5 years of experience as an Estimator or in a similar role.
Excellent organizational skills, capable of managing multiple estimates simultaneously.
Valid driver's license with reliable transportation.
Exceptional verbal and written communication abilities.
A dedicated work ethic with a focus on teamwork and company success.

Responsibilities

Assess damaged vehicles, accurately determining the extent of structural, mechanical, and interior damage.
Develop detailed estimates for labor, parts, and repair costs, including evaluating repair versus replacement options.
Notify the Body Shop Manager of jobs exceeding 25 hours for planning and technician expectations.
Build and nurture relationships with existing customers, seeking opportunities for additional business.
Prepare precise and timely repair estimates to facilitate efficient workflow.
Negotiate and finalize pricing with customers, ensuring transparency and satisfaction.
Maximize revenue by leveraging all product lines-paint and body, mechanical, and more-within each account.
Communicate clearly with customers regarding repair progress, changes, and completion timelines.
Provide technicians with detailed parts and repair instructions.
Cultivate long-term professional relationships with clients and vendors.
Maintain effective communication across all shop departments to ensure coordinated operations.
Work flexible hours, including extended shifts and weekends, as needed.
Uphold safety standards and ensure compliance with all workplace regulations.