Body Shop Estimator

Don Tester Ford Inc•Norwalk, OH

1d•$18 - $24•Onsite

About The Position

Don Tester Ford is seeking an experienced Body Shop Assistant / Estimator to join our collision center team. This position is ideal for someone with collision repair experience who enjoys working directly with customers while helping coordinate repairs from estimate to completion. The ideal candidate is organized, customer-focused, and knowledgeable in collision estimating, insurance processes, and repair planning. You'll play a key role in ensuring repairs are completed efficiently while providing outstanding customer service throughout the repair process.

Requirements

Previous experience as a Body Shop Estimator, Assistant Estimator, or Collision Repair Advisor required
Knowledge of collision repair procedures and insurance claims
Experience with estimating software
Excellent customer service and communication skills
Strong organizational and multitasking abilities
Ability to work effectively in a fast-paced environment
Valid driver's license with a clean driving record

Responsibilities

Greet customers and assist with the collision repair estimate process
Prepare accurate repair estimates using industry estimating software
Communicate with insurance companies regarding claims, supplements, and approvals
Coordinate repair schedules and monitor vehicle progress throughout the repair process
Keep customers informed with timely updates on repair status
Order parts and work closely with technicians to ensure timely repairs
Assist with vehicle check-in and delivery, reviewing completed repairs with customers
Maintain organized repair files and accurate documentation
Ensure all repairs meet dealership and manufacturer quality standards
Support the Body Shop Manager with daily operations as needed