Body Shop Administrator

Velocity Vehicle Group • Surrey, BC

5d • CA$24 - CA$32 • Onsite

About The Position

The Body Shop Administrator ensures that Velocity Truck Centres delivers consistent, high-quality service to customers, while supporting the body shop team and managers.

Requirements

• High school diploma or equivalent
• 2+ years of administrative experience in a dealership, service, or body shop environment
• Strong computer skills, including Microsoft Office (Excel, Word) and familiarity with dealership management systems
• Understanding of repair order workflows, parts invoicing, and insurance documentation
• Exceptional organizational skills with strong attention to detail
• Professional written and verbal communication skills
• Ability to work independently in a fast-paced, customer-focused environment

Nice To Haves

• post-secondary education in office administration is an asset

Responsibilities

• Opens and closes repair orders, ensuring accuracy and completeness of documentation
• Coordinates with technicians and foreman to track job progress and update work orders
• Prepares estimates, submits and follows up on insurance and warranty claims
• Assists with parts ordering and ensures correct billing and coding on all repair orders
• Communicates with customers regarding repair timelines, authorizations, and updates
• Tracks and files all required documentation for audits and compliance
• Maintains technician time records and assists with payroll-related documentation
• Supports the Body Shop Manager and Foreman with reporting, scheduling, and general admin tasks
• Ensures all data entry is completed accurately and in a timely manner
• Upholds confidentiality and professionalism in handling customer and internal information
• Contributes to the overall organization and cleanliness of the office and customer areas

Benefits

• Generous accrued vacation time
• employer RRSP matching
• Company-paid extended health coverage that includes medical, dental, and vision coverage, basic life insurance, disability, and wellness programs

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED