About The Position
As a Represented Moderate Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with an attorney involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair injury settlements with all parties involved. The individual selected for this role will join a team who primarily handles litigated claims in the state of Georgia.
Requirements
- 3+ years of previous experience of 3rd Party Bodily Injury Claims handling experience required.
- 3-5 years of current Georgia claims experience required.
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
- Ability to work independently and remotely, while managing time efficiently.
- Familiarity with insurance policies, coverage, and liability determination.
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
- Knowledge of innovative tools and platforms for effective claims evaluation.
- A home office – a dedicated workspace in your residence that is private and free from distractions.
- A minimum internet bandwidth of 50 MB down/5 MB up.
- Appropriate work surface and seating.
Nice To Haves
- Applicable active licenses needed for this role (e.g., Home Resident Property & Casualty License, Designate Home State (DHS) Florida or Texas License, and/or applicable Appraiser License).
Responsibilities
- Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with an attorney involved.
- Assessing coverage, liability, and damages while providing exceptional customer service.
- Communicating with customers and attorneys through voice calls, email, and text messages.
- Engaging in negotiation processes to reach fair injury settlements with all parties involved.
- Confidently and independently investigating casualty claims by performing detailed reviews of damage and interpreting policies to determine coverage.
- Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
- Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms, all while using sharp critical thinking skills.
- Protecting the company financially by executing policies along policy agreements, and keeping a clear record of work in a claims system.
- Ensuring timely and accurate documentation is completed as work is done on each claim.
Benefits
- Technology bundle that includes all equipment needed to perform work from home (laptop, monitors, headset, keyboard, mouse).
- Connectivity reimbursement of $80 per month to offset some of the cost of internet.
- Time off.
- Healthcare.
- Retirement.
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling.
- A time off policy that helps support work/life balance.
- Initial and ongoing training to get proficient in the new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help balance work with the rest of life.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
