Bodily Injury Adjuster-Litigation, Moderate/Complex (NY/NJ/PA) Remote
About The Position
A day in the life of a Litigation Bodily Injury Adjuster, and what it takes to do the job! As a Litigation Bodily Injury Adjuster, your main focus will be investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved. You will have the convenience of working remotely from your home while efficiently handling your responsibilities. You will assess coverage, liability, and damages while providing exceptional customer service throughout your day. Customer and attorney communication will take place through different channels, including voice calls, email, and text messages. Through the utilization of innovative platforms and tools, you will engage in negotiation processes to reach fair and timely injury settlements with all parties involved. Candidates for this role must reside in the Eastern or Central Time Zones. This position is not available to residents of California, Washington, Alaska, Hawaii and Puerto Rico.
Requirements
- Prior represented or litigation third-party casualty claim handling experience is required.
- Proficient communication skills, especially over the phone, to establish rapport and assess claims accurately.
- Ability to work independently and remotely, while managing time efficiently.
- Proficient knowledge of insurance policies, coverage, and liability determination and state regulations.
- Strong critical thinking and problem-solving skills to evaluate and negotiate injury claims successfully.
- Knowledge of innovative tools and platforms for effective claims evaluation.
- Must reside in the Eastern or Central Time Zones.
- Must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
- Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
Nice To Haves
- New York, New Jersey, or Pennsylvania bodily injury claims experience preferred.
- 3+ years of moderate/complex bodily injury claim handling experience is preferred.
- Prior litigation claims experience a plus.
- Proficient in Microsoft Office Suite a plus.
Responsibilities
- Investigating automobile accidents involving single or multiple vehicles, which result in property damage and/or bodily injury with attorney/litigation involved.
- Assessing coverage, liability, and damages.
- Providing exceptional customer service.
- Communicating with customers and attorneys through voice calls, email, and text messages.
- Engaging in negotiation processes to reach fair and timely injury settlements with all parties involved.
- Performing detailed reviews of damage and interpreting policies to determine coverage.
- Evaluating and negotiating claims settlements with customers, vendors, third party carriers and claimants, in accordance with all legal and business standard methodologies.
- Utilizing multiple tools to get the job done in a fast-paced environment, including estimate tools, job aids, and additional settlement platforms.
- Executing policies along policy agreements.
- Keeping a clear record of work in a claims system.
- Ensuring timely and accurate documentation is completed as you work on each claim.
Benefits
- Competitive pay with needed support for continuous development and career advancement.
- Flexibility in scheduling and a time off policy that helps support your work/life balance.
- Initial and ongoing training to get you proficient in your new role.
- Comprehensive benefits like a 401K/pension, education reimbursement, and programs to help you balance work with the rest of your life.
- Monthly connectivity reimbursement to help offset internet costs.
- A comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
