Boat Captain

Kelly Slater Wave Company•Lemoore, CA

23d•Onsite

About The Position

The Boat Captain is responsible for the overall delivery of the watersports experience at the lake, including the operation of the boat and equipment. This role may also involve instructing watersports while ensuring guest safety and enjoyment. Additionally, the position requires performing light maintenance and cleaning of equipment and supplies.

Requirements

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Must be able to adapt to changes in a fast paced, dynamic, and sometimes intense work environment
Ability to use or learn to use the following equipment: computer, printer etc.; telephone, two-way radio and other necessary equipment.
Ability to read and comprehend simple instructions, short correspondence and memos in English.
Ability to apply common sense and understanding to carry out instructions furnished in written, oral or diagram form.
Possession of CBC (California Boater Card)
Possession of California boaters certificate
Knowledge and background in boat operation and water sports.
Knowledge in all watersports, Wakeboarding, wake surfing, skiing, etc.
Knowledge of all equipment that is used in each watersport.
Ability to train/instruct guests on watersports. Ex. (Teach someone how to wake surf)
Ability to provide coaching in a way that appeals to the guests.
Exceptional work ethic
Ability to multitask and be flexible is essential
Action Oriented—enjoys working hard and looks for challenges; able to act and react as necessary even if limited information is available; willing to take unpopular stands when necessary
Strong team player

Responsibilities

Ensure delivery of exceptional guest experience for all guests.
Physical operation of the boat and responsible for its maintenance and care.
Manages inventory of all equipment and ensures all is in working order and safely operated.
Work directly with clients and guests on coordination of their experiences at Surf Ranch.
Wears the team uniform in accordance with the uniform code. Maintains a neat appearance and a professional manner.
Maintains a working knowledge of the daily activities of the Ranch.
Assists in maintaining a safe working environment for all.
Responds to emergency situations received by radio, telephone and personal request in accordance with Surf Ranch standard operating procedures.
Responsible for boat cleanliness, organization and general appearance.
Work in conjunction with the Surf Ranch boat deckhand to instruct guests on water sports.
Responsible for ensuring each guest is property outfitted with equipment prior to boat operation.
Support requests of all operating groups/departments within Surf Ranch and KSWC in a timely and professional manner.
Perform other duties as assigned.
Maintain proficiency in all areas as it pertains to his/her area(s) of responsibilities.