USA - Boarding Agent, Maritime Ship Agent
About The Position
The Operations Representative (Boarding Agent) reporting to the Operations Manager is responsible for providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office, managing vessel requirements, procurement of relevant vendor services, and undertaking vessel boarding as required. Travel maybe required across multiple port locations to support operational and strategic initiatives. The Operations Representative performs office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals.
Requirements
- Foundational knowledge of Port Operations and Port Agency services.
- Ability to work independently with limited supervision, multitask and possess strong initiative, exercise independent judgment within established systems and procedures.
- Possess organizational and time management skills with ability to prioritize, be detail oriented and results driven.
- Attention to detail with a high level of accuracy.
- Excellent customer service and communication skills, including strong verbal and listening skills.
- Intermediate proficiency with Microsoft Word, Excel, PowerPoint, SharePoint, and Outlook.
- High School diploma or GED equivalent required.
- Eligibility to work in the US.
- Must possess their own reliable transportation, a valid "non-expired" state drivers' license, and vehicle insurance coverage.
- Must either undergo a federal background check as part of the Transportation Worker Identification Credential (TWIC) program or already possess a TWIC. The TWIC must be obtained within 30 days of appointment and be maintained for the duration of employment.
Nice To Haves
- Associate degree in Maritime Transportation or related major in a public or accredited private academic institution preferred
- Prior experience in marine agency field desired, but not required.
- Transitioning military personnel and veterans are encouraged to apply.
Responsibilities
- Providing logistics service to our Principals to ensure the safe and smooth turnaround of all appointed vessels within the jurisdiction of the port office
- Managing vessel requirements
- Procurement of relevant vendor services
- Undertaking vessel boarding as required
- Travel across multiple port locations to support operational and strategic initiatives
- Performing office and non-manual work assisting Inchcape in the running and servicing Inchcape’s 24-hours-a-day, 7-days-a-week on-call services commitments to its Principals
Benefits
- Health and financial benefits
- Tuition assistance
- Employee resource groups
- Collaborative workspaces
- Generous time off and paid holidays
- Three weeks’ vacation (immediately upon date of hire)
- 10 days Personal/Sick time
- 12 paid holidays
- Paid parental leave
- Employee Assistance Program (EAP)
- Performance and Recognition – You are rewarded for achieving success by merit increases and reaching milestones.
- Career growth and opportunities for promotions. We develop and hire from within!
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
