BMW Agent Loaner Lead
About The Position
We are looking for top talent ready to join our forward-thinking, high volume, dynamic organization. We encourage our team members to be their best, we celebrate our success, and we strive to exceed customer expectations. If you are looking for an amazing team of hard working and fun individuals, apply now! Why Schomp: A guest-service culture in which going the extra mile, positivity, integrity, and honesty are at the forefront of every customer interaction Opportunity for professional development and growing your career Employees are eligible for discounts on vehicles, parts, and service On-site Gym/Gym Reimbursement Opportunities for our employees to support SchompSpark - giving back to our community in the areas of children’s and educational organizations.
Requirements
- Automotive service drive experience preferred.
- Excellent communication skills are required.
- Must be self-motivated with an ability to manage and organize time and activities.
- High School Diploma or equivalent work experience.
- Must possess and maintain a valid driver license.
- Must possess and maintain an acceptable Motor Vehicle Record (MVR).
Nice To Haves
- Automotive service drive experience preferred.
Responsibilities
- Oversee agent loaner staff and their productivity.
- Answer questions from the staff.
- Support additional staff training.
- Perform quality review of the team's work.
- Inform management of team productivity and performance.
- Write Repair Orders and follow the order through completion.
- Communicate and coordinate with insurance companies and clients when loaner vehicles are damaged.
- Oversee each insurance claim through completion.
- Coordinate loaner/rental cars to clients in a courteous and prompt manner
- Complete loaner/rental contracts thoroughly and accurately
- Provide a great delivery of the vehicle, to include inspection and explanation of operation and accessories
- Assist in maintaining inventory of loaner/rental vehicles
- Answer and route service calls
- Stage cars for delivery to customers.
- Coordinating with Valets gas in vehicles and car washes
- Inspect vehicles for damage and make sure all vehicles have current registration.
Benefits
- Comprehensive medical, dental and vision coverage
- Health Savings Account
- Company provided life insurance
- Paid vacation, sick, and bereavement (Benefit Days UT)
- 401(k) with company match
- Short and long-term disability insurance
- Accident, critical illness, optional life, and hospital indemnity insurance
- Employee Assistance Program that offers counseling, financial or legal sessions
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
