Loaner Car Advisor- BMW of Silver Spring

MileOne Autogroup • Washington, DC

6d • $18 - $18 • Onsite

About The Position

BMW of Silver Spring is immediately hiring a customer-focused Loaner Advisor to support our Service Department and deliver a premium customer experience. This role is responsible for managing the courtesy loaner process, assisting customers, scheduling appointments, and performing cashiering duties.

Requirements

• Valid driver’s license with no more than two moving violations
• Ability to multitask in a fast-paced, customer-focused environment
• Strong communication and relationship-building skills
• Ability to read and interpret procedural and safety documents
• Basic proficiency with MS Office, computers, internet use, and general math

Responsibilities

• Answer customer calls and schedule service appointments
• Greet customers and verify loaner reservations and agreements
• Manage the courtesy loaner vehicle process from check-out to return
• Communicate with customers regarding loaner availability and questions
• Assign vehicles, inspect conditions, and assist with fleet management

Benefits

• Competitive Pay: $18.00/hour
• Career Growth: Training, mentorship, and advancement opportunities, including exposure to future technologies
• Innovative Culture: Fast-paced, collaborative environment that values new ideas and high performance
• Values-Driven Workplace: Responsibility, Trust, Transparency, Appreciation, and Openness
• Inclusive & Diverse Team: Equal opportunity employer with a welcoming culture
• Work-Life Balance: Flexible and supportive scheduling where applicable
• Comprehensive Benefits: Health programs, financial benefits, employee vehicle discounts, and more
• Brand Pride: Be part of a leading premium automotive brand shaping the future of mobility
• MileOne Employee Advantage includes health and financial benefits, and training and mentoring. We also offer an Employee Purchase Program, the MileOne Support Fund: by Employees, for Employees, the NextMile Scholarship Program, an Employee Assistance Program and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1,001-5,000 employees