BluCar Support Specialist

Copart • Toronto, ON

3d • Onsite

About The Position

The BluCar Support Specialist is responsible for managing vehicle inventory through the Copart ecosystem from assignment to auction. This role plays a critical part in ensuring vehicles move efficiently through the sales process while delivering a high level of customer satisfaction. The BluCar Support Specialist will work closely with customers, operational teams, and sales leadership to monitor inventory flow, troubleshoot issues, coordinate vehicle readiness, and help maximize overall auction performance. This is a demanding, fast-paced role that requires a highly motivated and detail-oriented individual who thrives both independently and in a collaborative team environment. Strong communication skills, organizational abilities, and a customer-first mindset are essential for success in this position.

Requirements

• Minimum 2+ years of administrative, inventory management, or customer service experience
• Strong multitasking, organizational, and time management skills
• Excellent verbal and written communication skills
• Ability to work in a fast-paced environment while maintaining a high level of accuracy and attention to detail
• Proven ability to prioritize tasks and manage multiple deadlines simultaneously
• Strong proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint) preferred

Nice To Haves

• Experience working with inventory management systems or multiple software platforms preferred
• Previous automotive, logistics, fleet, auction, or customer service experience considered an asset
• Associate’s degree or higher preferred

Responsibilities

• Manage daily inventory activity from vehicle assignment through auction sale
• Monitor and ensure vehicles progress through the Copart ecosystem in a timely and accurate manner
• Provide exceptional customer service while building and maintaining professional relationships with clients and internal stakeholders
• Communicate effectively with customers, operational teams, and partners primarily via email and phone
• Coordinate and resolve inventory-related issues including assignment delays, documentation concerns, transportation updates, and auction readiness
• Utilize and manage multiple inventory management systems and customer platforms
• Work closely with operational teams to ensure vehicles meet BluCar presentation and processing standards
• Support auction execution by ensuring inventory is properly listed, marketed, and ready for sale
• Maintain accurate records and provide timely updates to customers and internal leadership
• Work effectively both independently and within a team-oriented environment
• Perform additional duties and special projects as assigned

Benefits

• Harnessing the power of diversity, inclusion, and collaboration
• Embracing diverse perspectives
• Opening doors to innovation
• Unleashing the full potential of our team
• Fostering a workplace where everyone feels appreciated, included, and inspired to grow and contribute meaningfully
• Connecting auto buyers and sellers around the world using patented, industry-leading virtual bidding technology
• Inviting employees to share their innovative ideas and bring new products and processes to life
• Every day offers a chance to be an owner at Copart

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree