BluCar Sales Specialist

Copart•Toronto, ON

About The Position

Copart, Inc. is a technology leader and the premier online vehicle auction platform globally, with over 200 facilities located across the world. Copart links vehicle sellers to more than 750,000 buyers in over 190 countries. We believe in providing an unmatched experience, every day and everywhere, driven by our people, processes, and technology. The BluCar Sales Specialist will be responsible for facilitating vehicle redemptions, processing repossession titles, and supporting the leadership of the Sales Team. The BluCar Sales Specialist will be responsible for ensuring all vehicle redemption requests submitted by phone, email, and customer portal are completed in a timely manner in addition to being responsible for the processing of repossession vehicle titles. The Sales Specialist will also provide support for the various members of our Sales Team. Completing all required tasks accurately and timely with attention to detail is imperative. The Sales Specialist will answer questions; provide support and facilitate the Copart experience through offering solutions to meet customer's needs. The Sales Specialist will be the face of the company through face-to-face and vocal interactions with all levels of customers which range from the public to high level managers of organizations.

Requirements

HS diploma, Associate’s preferred
1 – 3+ years' vehicle title processing preferred
Knowledge of Microsoft Office (Word, Excel, PowerPoint)
Excellent verbal and written skills
Strong organizational, planning skills, and attention to detail
Bilingual a plus

Responsibilities

Facilitating vehicle redemptions
Processing repossession titles
Supporting the leadership of the Sales Team
Ensuring all vehicle redemption requests submitted by phone, email, and customer portal are completed in a timely manner
Processing repossession vehicle titles
Providing support for the various members of our Sales Team
Answering questions
Providing support and facilitating the Copart experience through offering solutions to meet customer's needs
Being the face of the company through face-to-face and vocal interactions with all levels of customers
Efficiently and accurately identify/analyze vehicle title/ownership documents within company guidelines
Provide excellent customer service to all internal and external customers
Process and complete vehicle titles in accordance with local guidelines
Research missing and/or incorrect title paperwork and determine proper resolve in a timely manner
Communicate with customers via email or verbally to handle title issues daily
Build relationships and develop professional rapport with DMV and sellers
Maintain title bin filing as necessary
Performs other duties as assigned