Blood Center Phlebotomist

Community Blood Center•Appleton, WI

About The Position

The Blood Center Phlebotomist is responsible for determining donor suitability and performing whole blood collection procedures in accordance with applicable regulations, standards, policies, and procedures. This is a full-time mobile blood drive position, scheduled for 40 hours per week, with work hours between 5:00 a.m. and 7:00 or 8:00 p.m. and rotating weekends. Occasional overnight participation may be requested as needed. No prior experience is required; on-the-job training is provided, with opportunities for career growth. The role uses available equipment in accordance with manufacturer and regulatory guidelines, performs quality control and equipment maintenance, screens donors and documents health history findings, and provides customer service. The employee also participates in training, competency evaluations, meetings, and other operational and documentation tasks. Reliable transportation and a current valid driver’s license are required. Depending on hours worked, benefits may include health, vision, and dental insurance; a Health Savings Account; PTO and sick time; paid holidays and paid volunteer time off; a 403(b) retirement savings plan with matching contributions; an Employee Assistance Program; discounted YMCA membership; disability and life insurance; and employee referral bonuses.

Requirements

High school education or equivalent.
Reliable transportation and a current valid driver’s license.
Excellent organizational, oral, and written communication skills.
Strong interpersonal skills in a team environment.
Excellent customer service skills.
Ability to observe and perform repetitive tasks.
Accurate documentation with attention to detail.
Ability to use resource materials and seek assistance from mentors, supervisors, and training staff.
Ability to assess donor suitability using established criteria.
Ability to occasionally lift objects or materials weighing up to 50 pounds.

Nice To Haves

EMT, Paramedic, LPN, C.N.A., or M.A. experience is a plus.
Some customer service experience is preferred.

Responsibilities

Perform routine procedures using available equipment according to manufacturer and regulatory guidelines.
Perform quality control and equipment maintenance as required by the manufacturer and standard operating procedures.
Determine blood donor eligibility and suitability and document findings during health history screening according to standard operating procedures.
Perform whole blood collection procedures according to standard operating procedures and performance expectations.
Provide exceptional customer service.
Complete and actively participate in required training within designated time frames.
Demonstrate teamwork, flexibility, and dependability to support business needs and a collaborative working environment.
Attend department meetings, Employee Forums, mandatory meetings, and in-services, unless working a scheduled shift or on pre-approved time off.
Complete competency evaluations and exams as directed.
Routinely check email and mailboxes for pertinent communications.
Communicate professionally with coworkers, leadership, and community members.
Review and submit documentation on time, including time cards, receipts, credit card reconciliations, and deviation-management follow-up.

Benefits

Health, vision, and dental insurance coverage, depending on hours worked.
Health Savings Account (HSA), depending on hours worked.
PTO and sick time, depending on hours worked.
Paid holidays, depending on hours worked.
Paid Volunteer Time Off, depending on hours worked.
403(b) retirement savings plan with matching contributions, depending on hours worked.
Employee Assistance Program, depending on hours worked.
Discounted YMCA membership, depending on hours worked.
Disability and life insurance, depending on hours worked.
Employee referral bonuses, depending on hours worked.
Competitive wages.
Valuable training.
Regular employee forums and committees.