Blog Editorial Support & Publishing Specialist

Wipro•Seattle, WA

2d•Remote

About The Position

Designit is seeking a Blog Editorial Support & Publishing Specialist to lead Microsoft’s Blog Editorial Support Desk program. The role provides front-line editorial support, content reviews, publishing guidance, and compliance checks to help self-publishing product marketing teams create high-quality, on-brand, channel-ready content. The specialist works in Microsoft’s highly matrixed environment, partnering with client stakeholders and an embedded Designit team of content managers and coordinators. The position supports stakeholders with editorial guidance, content quality assurance, publishing-readiness checks, and reporting. It helps teams follow Microsoft brand and accessibility standards, blogging and SEO/GEO best practices, and data-driven content strategy. The specialist also maintains resources for self-publishing teams and provides backup publishing support as needed. The role requires operational rigor, practical editorial expertise, sound judgment, strong communication, and a collaborative, relationship-driven approach. It can be performed independently in a remote environment.

Requirements

4+ years of experience in content operations, editorial support, digital publishing, or a related field.
Strong written and verbal communication skills, with the ability to provide clear, concise, and diplomatic guidance.
Experience working in large, highly matrixed organizations with multiple stakeholders and competing priorities.
Strong editorial judgment, a quality-first mindset, and excellent follow-through in a support desk-style environment.
Proficiency with Microsoft 365, including Teams, Outlook, SharePoint/OneDrive, and Excel.
Familiarity with CMS-based publishing workflows, including WordPress.
Working knowledge of SEO/GEO, accessibility standards, and content performance analytics.
Ability to work independently and effectively in a remote environment.
Mandatory skill: Content Development.

Nice To Haves

Previous experience supporting Microsoft or similar enterprise technology clients.
Experience partnering closely with embedded agency or consulting teams.

Responsibilities

Serve as a primary editorial support contact for self-publishing stakeholders through email, Microsoft Teams, and scheduled touchpoints.
Participate in monthly stakeholder meetings to align on blog strategy, review content trends, and address publishing needs.
Support core Teams channels by responding to questions and requests clearly, promptly, and with sound judgment.
Build trusted relationships across a large, matrixed stakeholder group and advise on editorial calendars and publication timing.
Review blog submissions for alignment with channel strategy, Microsoft brand guidelines, Microsoft Accessibility Standards, and blogging and SEO/GEO best practices.
Audit published and in-progress content to improve clarity, structure, consistency, and overall quality.
Provide actionable recommendations that support Microsoft’s data-driven content strategy while balancing quality, speed, and stakeholder experience.
Advise stakeholders on Microsoft writing style, customer journey alignment, and audience-first storytelling.
Guide stakeholders on approved brand imagery, scalable creative approaches, and ongoing content optimization.
Share analytics best practices and help teams interpret performance trends to improve content effectiveness.
Develop and maintain documentation and resources for self-publishing teams.
Conduct publishing-readiness checks for accessibility requirements, including video embeds, PDF linking, link text, formatting, and alt text.
Review SEO fundamentals, including keywords, titles, metadata, linking, author profiles, and syndication.
Assess information architecture, including tagging, navigation, and homepage placement.
Identify recurring content or process gaps and partner with the embedded team to reinforce standards and strengthen self-service capabilities.
Provide backup publishing support for approximately 1–2 posts per month, as needed.
Maintain and review reporting materials that track channel health and editorial performance.