Blended Case Manager

CENTER FOR COMMUNITY RESOURCES INCORPORATED•Williamsport, PA

9d•Hybrid

About The Position

Provides case management services to eligible consumers as defined by DPW Title 55 Code Chapter 5240. CCR’s mission is connecting people to services. And that’s exactly what you’ll be doing in this role. Here, you’ll appreciate the support and camaraderie of a local team as you provide the community with care and support that will improve their mental health and well-being. The Blended Case Manager provides case management services to adolescents, children, and adults who suffer from a serious mental illness or emotional disturbance. An assigned blended case manager works with the client and families to access, link, coordinate and monitor needed services as well as to provide support and advocacy to assist clients in maintaining in their home or community. BCMs will be available to meet with consumers during normal business hours, as well as in the evenings and on weekends when scheduled, to meet the needs of the individual or when an individual is experiencing a crisis event. An on-call BCM will also be available via the on-call hotline 24 hours a day, 7 days a week.

Requirements

Bachelor’s degree in Human Services or related field.
One year experience in MH Case Management or in the mental health field.
Knowledge of case management principles, computer literate, familiarity with the Recovery Model, and knowledge of Clinton and Lycoming County resources.
Valid driver’s license, proof of auto insurance, Act 33/34 and FBI clearances will be required.
Computer competency with the ability to learn agency programs.
Be well organized, have excellent verbal and written communication skills.
Knowledge of case management principles, computer literate, familiarity with the Recovery Model, and knowledge of Schuylkill and Northumberland County resources.
Able to exercise sound judgment.
Take the initiative while being cooperative and empathetic.
Maintain strict confidentiality.

Nice To Haves

Individuals who have accessed human services are encouraged to apply.
Flexibility in scheduling.

Responsibilities

Provides case management services to adolescents, children, and adults who suffer from a serious mental illness or emotional disturbance.
Works with the client and families to access, link, coordinate and monitor needed services as well as to provide support and advocacy to assist clients in maintaining in their home or community.
Complete all reports and documentation in a timely fashion.
Maintain quality standards.
Participates in an On-Call Rotation to ensure 24-hour coverage for holidays, weekends and daily, between the hours of 4:30 pm-8:30 am.
Able to manage time effectively to meet the needs of consumers and program requirements that includes monthly utilization and on time completion of regulated documentation.
Other duties as assigned to achieve the mission of the agency.
Provide blended case management services to individuals in the community who qualify for services based on a mental health diagnosis.
Other duties as assigned.