Adult Blended Case Manager

Catch•Philadelphia, PA

7d•Hybrid

About The Position

The Adult Blended Case Manager will help consumers navigate the mental health care system, advocating on their behalf and linking them to resources found throughout the city. All work is performed in accordance with City, State and Federal regulations, CATCH policies and procedures, and professional mental health standards.

Requirements

Bachelor’s Degree in any of the social sciences
Two (2) years experience in public or private human services with one year of direct client contact required.
Working knowledge of Crisis Intervention, the Philadelphia Behavioral Health and Prison Systems, Community Resources (i.e. Department of Public Welfare, Educational Law, Office of Social Security and Disabilities and Mental Health Advocacy Programs) required.
Acceptable PA criminal history, FBI clearance and Child Abuse clearance done prior to hire.
Valid driver’s license and access to a car and/or must be able to use public transportation.
Must be physically able to: A) Climb stairs; B) Sit for prolonged periods of time; C) Carry heavy documents; D) Bend and kneel; E) Assist with restraining clients in emergency situations.

Nice To Haves

Bilingual (Spanish/English) a plus
Decision Making
Communication
Time Management
Organizational Skills
Leadership
Technical Capacity
Intermediate skills Microsoft Office
Ethical Conduct

Responsibilities

Assure all consumers on the assigned caseload receive a functional assessment to identify skill deficits and strengths to establish treatment goals.
Develop and implement a written service plan for each consumer assigned to the caseload.
Identify and connect the consumers to appropriate clinical and community resources necessary to meet the needs identified in their functional assessments.
Update and maintain all case management records.
Provide services that diffuse or resolve crises in order to prevent unnecessary use of emergency rooms, in-patient services and mental health court.
Provide 24-hour response to consumers in crisis, including wearing a beeper or cell phone.
Participate in interagency team meetings.
Connect the consumer to behavioral health and social service agencies to assure there are no gaps in service.
Make home, hospital and community based visits at a minimum of every 14 days (or more often as determined by the consumer’s level of care).
Other responsibilities as designated by supervisor.