Bistro Attendant - Courtyard by Marriott at Alliance Town Center

Coury Hospitality•Fort Worth, TX

1d•Onsite

About The Position

This is a highly visible role that has a direct impact on creating the guest experience. The Bistro Attendant is responsible for setting up, maintaining, and breaking down the daily service while ensuring a welcoming and enjoyable dining experience for guests. This role requires a high level of customer service, attention to detail, and the ability to work efficiently in a fast-paced environment.

Requirements

Ability to clearly and pleasantly communicate both verbally and in writing in English with guests, management, and co-workers.
Strong customer service skills with a commitment to guest satisfaction.
Ability to work in a fast-paced environment while maintaining attention to detail.
Knowledge of food safety and sanitation practices.
Professional appearance and demeanor.
Ability to handle guest concerns in a polite and efficient manner.
Ability to work independently and as part of a team.
Must be able to maintain excellent attendance and punctuality.

Nice To Haves

Customer service experience preferred.
Previous experience in food service or hospitality is a plus.

Responsibilities

Must have a true desire to satisfy the needs and desires of our guests and others in a fast-paced environment.
Perform all duties toward the goal of maximizing guest service.
Greet all guests in a friendly and professional manner, ensuring a positive start to their day.
Set up breakfast buffet and ensure all food items are stocked and presented attractively.
Monitor food levels and replenish as necessary to provide a consistent and high-quality experience.
Maintain cleanliness and organization of the breakfast area, including tables, counters, and service stations.
Ensure food safety and sanitation standards are met, including proper storage and temperature control.
Assist guests with any special requests or dietary needs, ensuring excellent customer service.
Clear tables promptly and reset for incoming guests.
Restock and organize all breakfast-related supplies.
Report any maintenance or safety concerns to management immediately.
Assist in kitchen duties, including dishwashing and light food preparation as needed.
Follow all company policies and procedures, including health and safety regulations.
Work closely and cooperatively with other team members to ensure a smooth and efficient breakfast service.
Perform other duties as assigned.