Housekeeper - Courtyard by Marriott, Holland

Suburban Inns•Holland, MI

1d•Onsite

About The Position

The Courtyard by Marriott in Holland is seeking a part-time Housekeeper to join their fast-paced, high-energy team. This role is responsible for the cleaning and overall appearance of guest rooms, hallways, and public areas, ensuring guest satisfaction by following Suburban Inns’ Core Values and Marriott standards. The position offers opportunities for advancement and professional growth within the hospitality industry.

Requirements

Must have weekend availability.
Minimum Knowledge: Requires ability to interpret/extract information and/or perform arithmetic functions. May require typing, basic computer knowledge, record keeping, or word processing.
Good communication skills.
Formal Education and Job-Related Experience: None.
License, Training, and/or Certification Required: Hazcom Training, Bloodborne Pathogen Training (may be completed upon hire).

Responsibilities

Greet all guests in a friendly, positive manner and make personal connections to make them feel welcome and valued.
Communicate regularly with the Executive or Assistant Executive Housekeeper.
Ensure all early outs, late check-outs, etc. are taken care of accordingly.
Report any special room issues (i.e., damage, smoke, pets, etc.).
Report all missing or broken items and lost and found items.
Inspect rooms for safety and report any maintenance issues to the Executive or Assistant Executive Housekeeper.
Assist in keeping all storage rooms organized.
Stock housekeeping carts with supplies and amenities needed throughout the shift.
Clean rooms according to Suburban Inns and brand standards.
Scrub floor, shower, bathtub, sink, and toilet in bathroom.
Remove all used guest amenities, linens, and garbage.
Restock amenities (i.e. coffee, soap, shampoo, etc.).
Make beds while checking for damaged or stained linen.
Dust and clean room furniture, decorations, appliances, and structural surfaces (i.e. wall fixtures, windowsills, vents, etc.).
Vacuum entire bedroom and hallway outside the door to the room.
Complete extra tasks assigned (hallways, storage, extra items).
Return roll-aways and cribs with fresh linen to the appropriate storage rooms.
Transport all dirty laundry to the laundry room. Sort dirty laundry according to type, while looking for stained linen and keeping those separate.
Ensure that all standards set by Suburban Inns and brand are being followed at all times, while also maintaining a minimum of 45 minutes per room.
Follow all Suburban Inns Processes.
Exhibit regular and recurrent attendance records.
Other duties as requested by management.

Benefits

Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)