Bistro Attendant

Property Management•Farmington Hills, MI

10d•Onsite

About The Position

The Bistro attendant is responsible for greeting guests at the Bistro, assisting them with their order, and preparing the items as requested. They will be responsible for both food and beverage preparation. They will also take ownership of the front of house experience for our guests, ensuring tables are properly set and cleared, and guests’ needs are met and their expectations exceeded.

Requirements

Food and beverage preparation
Front of house experience
Ensuring tables are properly set and cleared
Meeting and exceeding guest expectations
Utilizing suggestive selling techniques
Maintaining positive guest relations
Computing bills and accepting payments
Tracking sales receipts
Reporting tips for tax processing
Using MICROS system
Clearing and cleaning tables
Resetting counters and tables
Cooking food using brand standard guide
Ensuring food safety
Maintaining a tidy and clean kitchen and wait station
Stocking kitchen and bar at the end of each shift

Responsibilities

Attend all daily, weekly and/or monthly department/hotel meetings to ensure proper communication/planning occurs.
Present menu, answer questions and take order for food and beverage, utilizing suggestive selling techniques.
Anticipate guests’ needs and respond promptly, maintaining positive guest relations at all times.
Compute bill and accept payment, track sales receipts, ensure tips are reported properly for tax processing in MICROS system.
Clear and clean tables; reset counters and tables.
Cook food using brand standard guide and ensuring food safety.
Maintain kitchen and wait station by keeping area tidy and clean and stock kitchen and bar at the end of each shift.