Biomedical Technician-Field Service

TRIMEDX•New York, NY

20d•$27 - $33•Hybrid

About The Position

The Biomedical Equipment Technician II - Channel Services installs, inspects, troubleshoots, repairs, calibrates, and verifies the performance of complex biomedical equipment with minimal supervision. The technician uses applicable test equipment and tools, may advise medical and clinical staff on safe equipment operation and use, and assists in developing specifications for selecting new clinical equipment. The position calls for adherence to TRIMEDX core values in professional interactions. This field-service role is based in the Baltimore, Maryland area and involves visits to multiple client hospital sites. A company car is provided for travel to sites. The technician schedules client visits for most of the workweek (approximately 75%) and works remotely from home when not traveling or at a client site (approximately 25%). Travel is primarily regional, and travel of up to 75% is required. The stated compensation range is $27–$33 per hour. The role also includes regulatory documentation and equipment-database responsibilities, customer relationship management, inventory inspections and recommendations, and other duties as assigned. The position offers a comprehensive benefits package, with additional benefits potentially available to associates.

Requirements

At least 3 years of experience working with biomedical equipment in a clinical engineering environment.
Valid driver's license; travel requirements may vary by primary site and may require use of a personal vehicle.
Complex computer skills, including administering a system, interpreting error codes and computer codes, defragmenting hard drives, replacing power supplies, and applying networking concepts.
Ability to integrate information from a variety of sources.
Excellent interpersonal and customer service skills.
Strong written, verbal, and presentation communication skills.
A two-year degree in a technical or electronics field, or equivalent experience. This requirement is waived for applicants with TRIMEDX Trained Certification or an equivalent biomedical-related certification program.

Responsibilities

Perform performance assurance inspections, scheduled maintenance, electrical safety inspections, and operation verification procedures on complex biomedical equipment.
Repair, install, and calibrate complex biomedical equipment.
Inform supervisors about repair status, scheduled inspections, unusual equipment situations, and customer concerns.
Work with, direct, and document subcontractors, vendors, and outside service technicians to ensure proper service delivery.
Maintain biomedical expertise through ongoing training and education.
Assist with Service Operations Special Projects as assigned.
Maintain an accurate and complete equipment database, including inventory, performance assurance schedules, nomenclature, and service history.
Follow the Medical Equipment Management Plan, regulatory requirements, and applicable policies and procedures.
Ensure service work and documentation are complete, timely, and accurate.
Build and maintain customer relationships and discuss equipment status and functionality with clinicians.
Represent TRIMEDX positively and adhere to the mission, vision, and values of the organization served.
Perform periodic inspections of current inventory status.
Verify completion of security analysis for new customer equipment.
Perform incoming inspections to maintain complete and accurate inventory of medical devices, including trial and evaluation, rental, loaner, and permanently assigned equipment.
Make recommendations regarding inventory.
Travel consistently to client sites, primarily within the region, with travel of up to 75% required.
Perform other duties as assigned.

Benefits

Medical insurance
Dental insurance
Vision insurance
401(k)
Paid time off (PTO)
9 paid holidays
Company car for travel to client sites
Health savings account (HSA) and flexible spending account (FSA) may be available
Matching retirement plans may be available
Paid vacation may be available
Parental leave may be available
Adoption and infertility assistance may be available