Field Service Technician - Biomedical

Transcat•Andover, MA

12d

About The Position

Transcat is hiring biomedical field service technicians to support growing customer demand. The role calibrates and services biomedical and commercial test and measurement equipment at customer sites, documents completed work, and supports the local Transcat laboratory when not traveling. The work helps ensure that devices used in patient care are accurate. This is a travel position, with Monday-through-Friday customer assignments and weekly overnight travel. The company pays lodging and expenses while employees are away, and employees are home 95% of weekends. Transcat provides paid training, a company vehicle for company travel, meal allowances for eligible travel and work assignments, newer test equipment, and a supportive, values-based culture. The advertised pay is $28.00–$35.00 per hour, with a $7,500 sign-on bonus. Applicants should have calibration or biomedical test equipment experience or equivalent training, along with an associate degree or technical-school education, or 2–5 years of related experience. The role requires at least three years of driving experience, a valid driver's license and acceptable driving history, customer service skills, and the ability to meet the physical demands described below.

Requirements

Calibration experience and/or equivalent training with commercial and/or biomedical measurement and test equipment.
Self-motivated and able to work with little or no supervision.
Customer-service oriented, with the ability to interact professionally with customers and coworkers.
Proficiency with MS Office and the internet; familiarity with basic database functionality.
At least 3 years of driving experience, a valid driver’s license, and an acceptable driving history.
Associate degree from a college or technical school; or 2–5 years of related field experience and/or training; or an equivalent combination of education and experience.
Ability to lift 50 pounds and maneuver a 400-pound cart from an unloading area to a customer-designated service area.
Ability to stand for long periods, up to 8 hours per day.

Nice To Haves

Military PMEL training.
Strong attention to detail and ability to follow written instructions.
Ability to plan and prioritize a diversified workload and work independently with minimal supervision.
Excellent verbal and written communication skills.

Responsibilities

Calibrate measurement and test equipment (M&TE) to manufacturers’ specifications.
Determine out-of-tolerance conditions for customer M&TE and calibration standards.
Provide corrective action, including adjustments and minor repairs, for out-of-tolerance conditions.
Update and maintain appropriate documentation of services.
Provide customers with information about other services and new equipment offered by Transcat.
Maintain calibration standards.
Provide feedback and updates regarding calibration practices and procedures.
Submit and update required travel and administrative paperwork.
Travel to customer facilities Monday through Friday and provide services there, including weekly overnight assignments.
Support the local Transcat laboratory when not traveling.
Perform other duties as assigned.